3 Replies Latest reply on Jan 29, 2016 1:06 PM by kingfish

    AMD RADEON HD 8790M + Solidworks

    rics_m

      Hello

      I'm using a Dell Precision M2800 for engineering software such as Autocad, Solidworks and others with 3D modeling capabilities.

      This mobile station works with 2 graphic cards: Intel HD 4600 and AMD Radeon HD 8790M.

      Since the last drivers update of the AMD card (December 2015) the software above mentioned crash while loading. The way I found to temporarely solve the problem is to disable the AMD card.

      Does anyone experience the same or know how to work around this issue?

        • Re: AMD RADEON HD 8790M + Solidworks
          kingfish

          You don't mention what OS you have....which makes a big difference.

            • Re: AMD RADEON HD 8790M + Solidworks
              rics_m

              I have Windows 7 Pro.

               

              No dia 29/01/2016, às 17:48, kingfish <amd-external@jiveon.com> escreveu:

               

               

              Community

               

              AMD RADEON HD 8790M + Solidworks

              in Support Forums

              You don't mention what OS you have....which makes a big difference.

               

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                • Re: AMD RADEON HD 8790M + Solidworks
                  kingfish

                  1. Install the Windows updates for your laptop. Especially the relevant 'optional' updates...these include netframeworks and C++ updates.

                  2. Go to Intel support and use their driver update tool. You want the latest driver for your Intel graphics.

                  3. Download these AMD drivers and save them to your desktop > http://support.amd.com/en-us/download/mobile?os=Windows+7+-+64

                   

                   

                  Now delete the Intel drivers from your computer using 'uninstall a program' in the computer control panel.

                   

                   

                  Uninstall the AMD drivers from your computer using the 'uninstall a program' in the computer control panel.

                   

                   

                  NOTICE IMPORTANT AMD DRIVER UNINSTALL:******

                   

                   

                  ******Computers with Intel processors select 'express' uninstall all AMD software including the install manager.

                   

                   

                  ******Computers with AMD processors custom uninstall the AMD graphics driver and Catalyst Control Panel only.

                   

                   

                   

                   

                  Reboot.

                   

                   

                  Note: All anti-malware/anti-virus/anti-anything should be disabled during driver installation.

                   

                   

                  Install the Intel drivers...reboot

                   

                   

                  Install the AMD drivers...reboot