AnsweredAssumed Answered

AMD Drivers causes windows crashs before the login screen

Question asked by maysi on Jan 28, 2016
Latest reply on Jan 29, 2016 by kingfish

Hi,

I was playing video games tonight when my computer crashed (screen & sound). I tried to restart, no problem, but I got the same crash 2 hours later.

I tried to restart again, but windows started to crash every time after the Windows icon and before the windows login screen.

I start windows in safe mod, it worked, so I made a chkdsk on my SSD C:. No problem detected, but the safe mod wouldn't launch anymore.

After some tries, the safe mod finaly works, so I downloaded the "amdcleanuputility" and ran it, restarted, and no problem anymore.

Then I wanted to reinstall the (last) drivers, so I did, restarted, and.. windows crashing again, at the same moment. I ran in safe mod, ran the tool again, restart, no problem anymore.

I tried this a couple time, windows is always crashing when the drivers are installed. I tried both last driver and last beta driver.

If anyone can help me I would be happy. Sorry for my poor english, not my native language and I am tired af of this.

I have a 7870, no drivers atm (lol).

Thanks.

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