AnsweredAssumed Answered

How to stop IE11 crashes when using AMD Radeon 6630M on Dell Vostro 3450 with Windows7 64 bits?

Question asked by cesarbernardo on Jan 16, 2016
Latest reply on Jan 16, 2016 by tomtalk24

I have one Dell Vostro 3450 with Windows 7 Service Pack 1 64 bits and a AMD Radeon 6630M. When I try to usef Internet Explorer 11 or 10, the KB2670838 update causes a crash and a blue screen. There is no solution from Dell. There is no solution I know from Microsoft. Is there any driver from AMD that stops this problem?

 

Do you know if this problem appears on any other browser (Chrome, Firefox,...)?

 

Thank you.

Outcomes