AnsweredAssumed Answered

AMD Driver Installation Freeze Mid Setup

Question asked by ejjman1 on Jan 13, 2016
Latest reply on Jan 15, 2016 by amdmatt

I'm having issues with a PC I built on the 28th. I have uninstalled GPU drivers and tried re-installing but it keeps going to a black screen at about 14% during drive installation. It then won't reboot into normal mode. I must move to safemode and use DDU to uninstall anything that DID install. I've tried this with the latest driver and the 16.1 Hotfix.



Here are PC stats.


Windows 10 Pro x64

MSI Radeon R9 390

ASRock Z97 Intel Motherboard

650W ATX

Intel Core i5-4690K

8GB Memory

1TB WD Blue Drive


The thing is, it was working fine up until Windows attempted to do an install of sorts and then he went to black screen mid CS:GO Game. Since then, I have not been able to get past installing the driver for the GPU. I can enter safe mode fine, and once I use DDU to completely remove AMD drive, I can then boot normally (of course looks ugly and can't do anything at this point for gaming).


I've tried using 7zip to extract the 16.1 Crimson, same issue. I don't really know Windows 10 enough to revert back the windows updates, but maybe that is the next step to do???


Thank you!!