3 Replies Latest reply on Jan 11, 2016 1:11 PM by kingfish

    Why my amd video card doesn't work?

    gabrieleliu

      Hi, I love playing Risk of Rain, a simple 2D game. I have a notebook. 2 video cards, Intel HD 4000 and Amd Readon HD 7670m

       

      But few times the game crashes and I see the error of buffering. I noticed that the game is run on the Intel video card.

       

      I opened the amd catalyst and I select "HIgh performance" for RiskOfRain.exe

       

      But the game still run on the Intel video card!

      I disabled the Intel Video Card and when I try to start the game I receive error "Failed to create Direct3D device"

       

      How can I choose amd video card??

       

      Gabriele

       

      p.s. I tried to re-download and re-install drivers

        • Re: Why my amd video card doesn't work?
          kingfish

          What operating system?

            • Re: Why my amd video card doesn't work?
              gabrieleliu

              Windows 7 64 bit

                • Re: Why my amd video card doesn't work?
                  kingfish

                  You must update the Intel graphics before installing new AMD drivers.

                   

                   

                   

                  Your laptop is equipped with switchable graphics. In order to update the AMD driver, the Intel graphics should be the current version. Go to this Intel link and use the Intel Driver Update Utility to find the latest graphics driver for your laptop. Download and save it to your desktop.

                  https://downloadcenter.intel.com/default.aspx

                   

                  Download the correct AMD drivers to your desktop.

                  Legacy 

                   

                   

                  Now delete the Intel drivers from your computer using 'uninstall a program' in the computer control panel.

                   

                   

                  Uninstall the AMD drivers from your computer using the 'uninstall a program' in the computer control panel.

                   

                   

                  NOTICE IMPORTANT AMD DRIVER UNINSTALL:******

                   

                   

                  ******Computers with Intel processors select 'express' uninstall all AMD software including the install manager.

                   

                   

                  ******Computers with AMD processors custom uninstall the AMD graphics driver and Catalyst Control Panel only.

                   

                   

                   

                   

                  Reboot.

                   

                   

                  Note: All anti-malware/anti-virus/anti-anything should be disabled during driver installation.

                   

                   

                  Install the Intel drivers...reboot

                   

                   

                  Install the AMD drivers...reboot

                   

                   

                  ****Help others with similar issues.****

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