AnsweredAssumed Answered

When trying to install latest driver, it says "Find a version for your PC, ask your software vendor"

Question asked by steven.liauw on Jan 7, 2016
Latest reply on Jan 12, 2016 by steven.liauw

Alright, I've got:

 

FX8350

VGA: Radeon 7790

8 GB RAM

Windows 10 64 bit

 

Everything was fine, I've already got Crimson installed.

Then, at one time, Crimson tried to update to latest driver, the 15.12 WHQL if I'm not mistaken, but failed, saying that it cannot find the files.

 

So, I tried to manually install the new drivers. I went to AMD website, grab the driver manually, which is: radeon-crimson-15.12-win10-64bit.exe (300+ MB)

But, when I tried to run the file, Windows tells me that "this app cannot run on your PC," that this software is not for my PC.

From what I know, this usually happens if someone tries to install 64 bit software on 32 bit OS, but my Windows is 64 bit.

I tried to download the minimal setup file (radeon-crimson-15.12-minimalsetup_web.exe), but the same message occurs.

 

Finally I download the AutoDetect Utility, but the same error message occurs, which means that the autodetect does not even start.

 

Now, the Crimson icon does not appear on my taskbar any longer, so I cannot access the Crimson software.

 

What should I do now?

 

Thanks in advance.

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