AnsweredAssumed Answered

lost display

Question asked by kebekid on Jan 6, 2016
Latest reply on Jan 7, 2016 by kebekid

I don't know anything about computers

I am disabled and 60

I use Windows 7 this is the information I have managed to get

My problem is I loose my display and the screen says No Signal

This happens far to often and the only thing i found out what to do was remove the battery from the mother board and let the computer rest.

This works once i rest the clock, until the next time.

Can anyone help me or is the graphics card broken

Graphics Card ManufacturerPowered by AMD
Graphics ChipsetATI Radeon HD 4800 Series
Device ID9442
Subsystem IDE810
Subsystem Vendor ID174B
Graphics Bus CapabilityPCI Express 2.0
Maximum Bus SettingPCI Express 2.0 x16
BIOS Version011.007.000.000
BIOS Part Number113-AB69600-113
BIOS Date2009/02/16
Memory Size1024 MB
Memory TypeGDDR3
Core Clock in MHz625 MHz
Memory Clock in MHz1008 MHz
Total Memory Bandwidth in GByte/s64.5 GByte/s


A problem with your video hardware caused Windows to stop working correctly.



Problem signature

Problem Event Name: LiveKernelEvent

OS Version: 6.1.7601.

Locale ID: 2057



Extra information about the problem

BCCode: 117


BCP2: FFFFF88004371EFC

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Bucket ID: X64_0x117_Tdr:2_IMAGE_atikmpag.sys

Server information: 74892e10-4810-4348-9281-8dfc65114054