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AMD Radeon Driver install fails on Asus X552E (AMD Quad Core A4-5100, 4GBRAM, AMD Radeon 8330/8670M)

Question asked by joo95 on Jan 6, 2016
Latest reply on Jan 7, 2016 by amdmatt

First, please regret me about my bad English grammar...

 

My PC information: Asus X552E (AMD Quad Core A4-5100, 4GBRAM, AMD Radeon 8330/8670M), Windows 8.1 Pro

 

When i install AMD Chipset download from Asus Global Website, my Notebook black Screen and Restart. After notebook restart, my display adapters status in Device Manager become likes this:

p1.PNG

p2.PNG

 

When I uninstall and re-install the driver my notebook became blue screen with this error code: video_dxgkrnl_fatal_error

 

In last, please help/show me how to correct/fix the problem, thanks you.

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