AnsweredAssumed Answered

Radeon software and AMD driver won't install.

Question asked by bowdon on Jan 3, 2016
Latest reply on Jan 6, 2016 by bowdon

Hi all,

 

I am trying to update the graphics card AMD Radeon HD 7310 Graphics on an HP 655 Notebook PC. I run the AMD Gaming Evolved software and it says I need to update the driver to 15.30.1025.1001. So I click update and it takes me to an AMD page telling me to download Crimson Edition 15.12. So I do, and run it. It scans the computer and I hit install. Then at the end it tells me it hasn't installed Radeon software or the AMD driver.

 

I've tried installing this driver multiple times, including with my Avast anti-virus program switched off. I've ran the installer in admin mode. Nothing seems to fix this.

 

The reason I decided to update the drivers is because a friend was having this exact same issue on her laptop too (she has a gateway laptop). So what could be the issue?

 

Any help much appreciated.

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