AnsweredAssumed Answered

Primary monitor crashing when opening videos

Question asked by jack_xciv on Jan 1, 2016

(06/01/2016) Edit: I installed an older driver (15.11) and have not had this problem since.



I'm having a strange issue where one of my monitors completely freezes up and flashes strange lines when playing some videos on Google Chrome.

It seems to happen at random with no apparent pattern.

I can run games with no issues whatsoever.

The issue only occurs on my primary monitor.

The sound from the video continues as normal and I can still use my second monitor.

To get rid of the issue, I have to restart my computer and the primary monitor will begin working again.

I have reinstalled drivers multiple times.



Graphics Card - MSI R9 280X Gaming 3G

Radeon Software Version - 15.12

Radeon Software Edition - Crimson

Graphics Chipset - AMD Radeon R9 200 Series

Memory Size - 3072 MB

Memory Type - GDDR5

Core Clock - 1020 MHz

Windows Version - Windows 10

System Memory - 8 GB

CPU Type - Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz