Hello, I use a
HP Pavilion DV6 3030SD with
Windows10 Pro version 10.0.10586 Build 10586 with
Intel Core i3 CPU M350 2,2GHz, 2 cores of 4GB each, 8GB RAM total,
BIOS HP F.29, 7-11-2011, SMBIOS-version 2.6. and using a
AMD Mobility Radeon HD5400 graphics card with 512MB memory with driver 15.200.1062.1004.
When using the video editing programm Magix Videodeluxe 2016Plus or VDL2014Plus I have constantly problems with my hardware acceleration. At the same time I get signals that my driver(s) are not uptodate but according to AMD they are up to date.
First I get the error about my hardware acceleration and then my program VDL2016Plus freezes and nothing happens anymore. Only with TaskManager I am able to quite the program. It seems to be that also a few dll's (coml2.dll, MX3dVfxTransitions_x64.dll, advapi32.dll) causing problems but do they have to do with the graphics driver?
Thanks in advance for your hep!