AnsweredAssumed Answered

Windows shut down but computer stay after update the graphics driver

Question asked by ywf on Dec 27, 2015

Hello,

    

     Recently I downloaded the latest driver from AMD official site and updated for my AMD Radeon Graphics HD 8750M (version 15.300.1025.1001 with crimson 15.12 windows 8.1 64bit). When I try to shutdown my laptop the windows shut down and turn the screen to black. However there are still lights on my laptop and cannot shut down it completely. I have to shutdown it manually by holding the power button. Beside, it has the same situation when I enter to sleep mode. I cannot wake my laptop from sleep mode.

 

The followings are spec for the laptop:

MODEL : ACER ASIPIRE E1-572G

Intel Core i7-4500U

AMD Radeon HD 8750M with 2GB Dedicated VRAM

8 GB DDR3 RAM

Windows 8.1 Single Language 64bit

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