3 Replies Latest reply on Dec 28, 2015 2:46 AM by caroline584@hotmail.com

    Unable to play DVDs since upgrade to Win 10.

    caroline584@hotmail.com

      I upgraded my 5 year old HP Pavilion DV6 laptop to Win 10 two days ago and now I can't play DVDs on it. They start and then I get a popup saying I'm using the basic Win 10 graphics driver (which is useless for anything but browsing the internet and reading emails!) and I need to update my AMD drivers. I can't!  I have an AMD Mobility Radeon HD 5000 Series and an ATI Mobility Radeon HD 4200 Series and they're not supported. I've tried the AMD site, but it's so confusing I gave up!  The automatic detection tool doesn't work because my existing drivers are too old.  Can anyone suggest replacements for them?  I'm not a hardware expert, so if I need new cards I'd have to take my laptop to a repair shop and that would cost more than I can afford.