AnsweredAssumed Answered

drivers crash frequently

Question asked by on Dec 26, 2015
Latest reply on Jan 4, 2016 by



I recently purchased a Radeon R9 380 and am currently running driver 15.30.1025.1001-151204a-296 874C and Radeon 15.12 Crimson. I use Windows 10, up to date.


I purchased the card to try and get Batman Arkham Knight to play and while the game is mostly better, the drivers for the card itself seem to crash frequently. My main monitor crashes to black, the secondary to green, then both black. Sometimes the picture comes back along with the Windows error message 'Display drivers have crashed and recovered' (of course not verbatim). Other times, it crashes and does not recover and my system does not respond even to a power button request to shut down.


Windows 10 64bit

Intel i5-4670K@3.4Ghz

OCZ Vertex 3 240Gb SSD

8 Gb G Skill Ripjaw DDR3

I forget the mobo exactly and can't lookup order. Asus something or other.

American Megatrends Inc. BIOS


I'm curious if I should start and RMA or try other steps first?