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Unable to update ATI Mobility Radeon HD 5650

Question asked by pratulya on Dec 26, 2015

Hi all,

 

I have an Acer Aspire 5740G laptop, running Windows 7 64bit. It uses an ATI Mobility Radeon HD 5650 graphics card whose version is 8.712.0.0.

I am unable to update this with the AMD installer provided on the website.I have used both the Catalyst Software Suite and the Crimson Edition Beta to install the latest drivers but both of them give the following error report:

 

Install Manager
Installation Report
12/26/15 16:07:36

 

Hardware information
NameATI Mobility Radeon HD 5600/5700 Series
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x68c1
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x033e
Subsystem vendor ID0x1025
Other hardware
Existing packages
AMD Install Manager
AMD APP SDK Runtime
The Lord of the Rings FREE Trial
AMD Accelerated Video Transcoding
AMD Drag and Drop Transcoding
AMD Media Foundation Transcoders
AMD Settings
AMD Settings Branding
Packages for install
AMD Install Manager
Final Status:Success
Version of Item:9.0.000.1
Size:20 Mbytes
AMD Display Driver
Final Status:Fail
Version of Item:15.300.1025.1001
Size:90 Mbytes
HDMI Audio Driver
Final Status:Fail
Version of Item:7.12.0.7723
Size:1 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0xaa60
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0x033e
Subsystem vendor ID0x1025

Error messages
Driver Install: Windows® version does not support this operation
Driver Install: Windows® version does not support this operation
Driver Install: Windows® version does not support this operation
Driver Install: Windows® version does not support this operation

 

Please advise on future options.

Thanks and Regards,

Prat

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