AnsweredAssumed Answered

Metal Gear Solid V: The Phantom Pain Hard Lock

Question asked by cescu on Dec 20, 2015
Latest reply on Jan 8, 2016 by sean.i

When i'm playing Metal gear solid the game randomly locks, then the screen turn black, and the pc stops sending video signal on the monitor, i can do nothing but resest the pc every time by pressing the reset button. In the windows event log it says that just after the game lock, amd drivers stops working, then they are restored. Even though that they are restored, the screen remains black anyway, and i can't control the pc. 

 

My system specs are:

 

OS: Window 10 Pro x64

CPU: Intel Core i5-3550 (quad core 3.30 ghz)

Motherboard: Sapphire Black Pure Hydra

GPU: AMD r9 290x

RAM: 8 gb

Driver Version: 15.12 Crimson Edition

 

I it depends by the driver. Before i had Windows 7 and the driver version was 15.7.1

 

Please help me.

 

This is the error code:   (sorry, my pc language is italian)

 

Nome dell'applicazione che ha generato l'errore: mgsvtpp.exe, versione: 1.0.7.0, timestamp: 0x566e2e78

Nome del modulo che ha generato l'errore: d3d11.dll, versione: 10.0.10586.17, timestamp: 0x56518954

Codice eccezione: 0xc0000005

Offset errore 0x00000000001fba8d

ID processo che ha generato l'errore: 0x16e0

Ora di avvio dell'applicazione che ha generato l'errore: 0x01d13b1e78c718a2

Percorso dell'applicazione che ha generato l'errore: G:\SteamLibrary\steamapps\common\MGS_TPP\mgsvtpp.exe

Percorso del modulo che ha generato l'errore: C:\WINDOWS\SYSTEM32\d3d11.dll

ID segnalazione: faee1287-7fe8-4b23-9406-8750ac91887c

 

 

 

 

 

 

Outcomes