0 Replies Latest reply on Dec 19, 2015 3:54 PM by ccpollman

    Driver update 15.30 installation failing

    ccpollman

      I have been trying on an off all week to update my driver from version 15.20 to version 15.30.  Every time I run the install process, the AMD installer tells me "AMD Radeon software and drivers have not been installed".  Unfortunately I don't have the knowledge to understand how it failed from reading the log so I've attached it.

       

      I've lost count of how many times I've had issues trying to update this video driver.  Please help.

       

      System specs:

       

      OS - Windows 7 64-bit
      GPU - Radeon R9 200 series (R9 280x specifically)
      CPU - AMD Athlon II x4 635
      RAM - 8Gb DDR3

      Directx version 11