AnsweredAssumed Answered

black screen whilst installing R9 390X drivers

Question asked by dkz on Dec 19, 2015

Hello,

 

I'm building a new machine with an R9 390X (XFX DD edition).

 

Everything works well until I install drivers; I get a black screen during the driver install. Restarting shows the normal bios screen, then goes black almost immediately after the windows logo shows.

 

Entering safe mode and rolling back drivers in the device manager (to Windows std. drivers) works, but only until i try to install drivers again. I've tried with the latest available drivers and with the drivers on the CD shipped with the card.

 

Note: i'm using the GFX card HDMI port at all times (HDMI port works on Windows drivers).

 

I've tried removing peripherals (DVD, extra case fans) to reduce power consumption - no improvement

 

Machine:

 

Windows 10 Pro

Cooler Master G750M PSU

I5 6400 CPU

Gigabyte GA-Z170-HD3P Mobo

SSD

Corsair CMK16GX4M2A2400C14R Vengeance LPX 16GB

 

Any thoughts or debugging i can perform?

 

Thanks,

 

Barry

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