1 Reply Latest reply on Dec 18, 2015 11:55 AM by kingfish

    No switchable graphics for my DV7-4077cl with Windows 10

    jcrl

      Hello, my name is Juan, I´m new here, I have a HP Pavilion DV7-4077cl with Windows 10 recently installed (previously I had Windows 7 Pro), but I have a problem with the graphics, I have the Intel(R) HD Graphics and AMD Mobility Radeon HD 5470, when installed Windows 10 the computer only recognized the Intel(R) HD Graphics but didn´t recognized the AMD Mobility Radeon HD 5470, so I can´t switch graphics.

       

      I readed that it is because of Windows, and a few solved it with reinstalling the drivers or installing new drivers from the AMD website, but I don´t know if that is my case.

       

      I don´t know what to do, please help.

        • Re: No switchable graphics for my DV7-4077cl with Windows 10
          kingfish

          Your problem is caused by the Intel HD graphics. They are too old and do not meet the requirements for Windows 10...therefore, the switchable graphics program will not function correctly. Your best bet is to revert to the OS the laptop was designed for.

           

           

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