28 Replies Latest reply on Mar 29, 2016 3:43 PM by lordgeny@gmail.com

    Final Fantasy 14 r9 380 crash DX11

    lordgeny@gmail.com

      Processor : i5 6500

      Motherboard : Asus z170-k

      RAM : DDR4 8GB

      VGA : R9 380 GIGABYTE

      OS : Win10 64 Bit PRO

      PSU : CORSAIR 650 WATT

      DRIVER VGA : 15.300.1025.0

       

      GAMES WORK FINE IN DX9 1920x1080 SETTING HIGH AT 60 FPS with no issue at all

       

      When i start in dx 11 after 10min  i hear the fan spinning  a little faster and after i get the crash

       

       

       

      -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

       

       

      MyDocument C:\Users\lordg\Documents

      ProxyEnable 0

      ProxyServer unspecified

      ProxyOverride <local>

       

       

       

       

      -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

       

       

      SYSTEM_OS Windows 10 Pro 64 bit (6.2, build 9200) (10240.th1_st1.151104-1714)

      SYSTEM_CPU Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (4 CPUs), ~3.2GHz

      SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4  SYSTEM_CORE_PHYSICS 4

      SYSTEM_BIOS Default System BIOS

      SYSTEM_LANGUAGE italiano (Impostazioni internazionali: italiano)

      SYSTEM_MEMORY 8118.070MB

      SYSTEM_VIRTUAL_MEMORY 2047.875MB

      SYSTEM_PAGE_FILE 9398.070MB

      SYSTEM_STORAGE C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.759GB    SYSTEM_FREEDISC_SPACE 232.063GB

      SYSTEM_STORAGE J:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 800.781GB    SYSTEM_FREEDISC_SPACE 617.639GB

      SYSTEM_DIRECTX_VERSION DirectX 12

      SYSTEM_GRAPHICS AMD Radeon (TM) R9 380 Series

      SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1

      SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6939)

      SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.

      SYSTEM_GRAPHICS_VRAM 3072.000 MB

      SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB

      SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)

      SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)

      SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1429

      SYSTEM_GRAPHICS_DRIVER_DATE 24/11/2015 08:35:16

      SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglese

      3.0

      SYSTEM_GRAPHICS_PIXEL_SHADER 3.0

      SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT

      SYSTEM_SOUND Altoparlanti (Razer Surround Audio Controller)

      SYSTEM_SOUND_DEVICE_ID {7431E29C-0504-4BBA-9E7E-B9BCB4280D2F}

      SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys

      SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385

      SYSTEM_SOUND_DRIVER_LANGUAGE Inglese

      SYSTEM_SOUND_DRIVER_DATE 29/07/2015 02:09:22

      SYSTEM_SOUND 1 - 2276WM (2- AMD High Definition Audio Device)

      SYSTEM_SOUND_DEVICE_ID {381ED68F-C3FE-45A6-BCB1-BE6B9826AE37}

      SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys

      SYSTEM_SOUND_DRIVER_VERSION 10.00.0000.0002

      SYSTEM_SOUND_DRIVER_LANGUAGE Inglese

      SYSTEM_SOUND_DRIVER_DATE 18/09/2015 01:38:22

      SYSTEM_SOUND Realtek Digital Output (2- Realtek High Definition Audio)

      SYSTEM_SOUND_DEVICE_ID {5EAD4AE7-0DC3-453B-8291-C92244E17549}

      SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys

      SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7576

      SYSTEM_SOUND_DRIVER_LANGUAGE Inglese

      SYSTEM_SOUND_DRIVER_DATE 05/08/2015 22:59:54

      SYSTEM_SOUND Altoparlanti (2- Realtek High Definition Audio)

      SYSTEM_SOUND_DEVICE_ID {9F8A9F5D-25F4-46B5-80C2-99C96EEA8C5F}

      SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys

      SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7576

      SYSTEM_SOUND_DRIVER_LANGUAGE Inglese

      SYSTEM_SOUND_DRIVER_DATE 05/08/2015 22:59:54

      SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}

      SYSTEM_INPUT_NAME Mouse

      SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0

      SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}

      SYSTEM_INPUT_NAME Tastiera

      SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0

      SYSTEM_INPUT {7B59E600-6AA7-11E5-8001444553540000}

      SYSTEM_INPUT_NAME Mass Storage Device

      SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0

       

       

       

       

      -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

       

       

      Area di community: AMD Catalyst Drivers & Software | Community - Google Chrome

      FFXIVLauncher

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      Adobe AIR

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      5-button Mouse Driver

      Open Broadcaster Software

      PCSX2 - Playstation 2 Emulator

      Razer Comms

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      Ryse Son of Rome

      Steam

      World of Guns: Gun Disassembly

      Microsoft Flight Simulator X: Steam Edition

      FINAL FANTASY VII

      FINAL FANTASY XIV: A Realm Reborn

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      Realtek Ethernet Controller Driver

      CCC Help Norwegian

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      Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

      AMD Settings

      Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

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      Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030

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      CCC Help Chinese Standard

      Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005

      Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727

       

       

       

       

      -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

       

       

      C:\Program Files (x86)\5-button mouse\KMConfig.exe 000032F8

      C:\Program Files (x86)\5-button mouse\KMProcess.exe 00003330

      C:\Program Files (x86)\5-button mouse\StartAutorun.exe 000032D4

      C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003214

      C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000301C

      C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00003290

      C:\Program Files (x86)\Steam\Steam.exe 000034DC

      C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 00003640

      C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003BA4

      C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00003B10

      C:\Windows\System32\TiltWheelMouse.exe 000018BC

        • Re: Final Fantasy 14 r9 380 crash DX11
          john007

          Hello.

           

          May I ask have you checked the temps and such while ingame? You may need to benchmark the unit in DX11 for stability issues with Heaven Benchmark or similar applications and monitor the temps and usage. Hope this helps.

            • Re: Final Fantasy 14 r9 380 crash DX11
              lordgeny@gmail.com

              ok game crashed after 20 min in game , max temp logged by hwmonitor was  68c° 154F°

                • Re: Final Fantasy 14 r9 380 crash DX11
                  john007

                  Hello,

                   

                  What does the Event Viewer state at the time of the crash? You state 68c some might say that's alittle hot but should be within border temps I guess? It could be a dll error? Hope this helps.

                    • Re: Final Fantasy 14 r9 380 crash DX11
                      lordgeny@gmail.com

                      The video driver amdkmdap stopped responding and has successfully recovered.

                       

                      also i found another error at same time , the elemental x dx12 i already deleted from desktop ..  but here say its crashed....

                       

                      Bucket errato , tipo 0

                      Nome evento: APPCRASH

                      Risposta: Non disponibile

                      ID CAB: 0

                       

                       

                      Firma problema:

                      P1: UE4-ElementalDemo

                      P2: 4.9.0

                      P3: 55bc6a2c

                      P4: KERNELBASE.dll

                      P5: 10.0.10240

                      P6: 559f38c3

                      P7: 00000001

                      P8: 000000000002A1C8

                      P9: !..\..\..\ElementalDemo\ElementalDemo.uproject !AssertLog="Ensure condition failed: false [File:d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\core\public\math\UnrealMatrix.h] [Line: 266] #FMatrix::InverseFast(), trying to invert a N

                      P10: ++depot+UE4-Releases+4.9!C:/Users/lordg/Desktop/Elemental-demo-DX12-[Guru3D.com] (1)/Elemental demo DX12/WindowsNoEditor/Engine/Binaries/Win64/!Game!2641355

                       

                       

                      File allegati:

                      ../../../ElementalDemo/Saved/Logs/UE4CC-Windows-517D33AA4C74997CD1C29CA8FF6CB4F1/CrashContext.runtime-xml

                      ../../../ElementalDemo/Saved/Logs/UE4CC-Windows-517D33AA4C74997CD1C29CA8FF6CB4F1/UE4Minidump.dmp

                      ../../../ElementalDemo/Saved/Logs/ElementalDemo.log

                      C:\Users\lordg\AppData\Local\Temp\WER4A20.tmp.WERInternalMetadata.xml

                       

                       

                      I file potrebbero essere disponibili qui:

                      C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_UE4-ElementalDem_5d91fda6a2b49cee13560b4ba7418f568ac6bc3_00000000_cab_2f714a6e

                       

                       

                      Simbolo analisi:

                      Nuova ricerca di soluzioni: 0

                      ID rapporto: cb9b283e-9072-11e5-9bdd-97abb0ffe218

                      Stato rapporto: 0

                      Bucket con hash:

                • Re: Final Fantasy 14 r9 380 crash DX11
                  spike

                  Have you tried running it in dx 10 or dx 10.1?

                  Try that when you  have no problem turning msaa off

                  • Re: Final Fantasy 14 r9 380 crash DX11
                    lordgeny@gmail.com

                    New driver come out today  : 15.301.1201.0

                     

                     

                    Tryed DX11 give me 45-50 fps  and fan speed high after 10 minutes of games , the game freeze , screen became black and computer totally freezed (needed power off from power button on psu )....

                     

                     

                    ........ The problem is ff14 dx11 client or amd ??????????????????

                    EVENT VIEWER :

                     

                    Il driver video amdkmdap ha smesso di rispondere ed è stato correttamente ripristinato.

                    The video driver amdkmdap stopped Answering care and state PROPERLY restored .

                     

                     

                    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

                     

                     

                    MyDocument C:\Users\lordg\Documents

                    ProxyEnable 0

                    ProxyServer unspecified

                    ProxyOverride <local>

                     

                     

                     

                     

                    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

                     

                     

                    SYSTEM_OS Windows 10 Pro 64 bit (6.2, build 9200) (10586.th2_release.151121-2308)

                    SYSTEM_CPU Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (4 CPUs), ~3.2GHz

                    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4  SYSTEM_CORE_PHYSICS 4

                    SYSTEM_BIOS BIOS Date: 11/16/15 10:09:54 Ver: 05.0000B

                    SYSTEM_LANGUAGE italiano (Impostazioni internazionali: italiano)

                    SYSTEM_MEMORY 8116.934MB

                    SYSTEM_VIRTUAL_MEMORY 2047.875MB

                    SYSTEM_PAGE_FILE 10036.934MB

                    SYSTEM_STORAGE C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.319GB    SYSTEM_FREEDISC_SPACE 178.140GB

                    SYSTEM_STORAGE J:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 800.781GB    SYSTEM_FREEDISC_SPACE 631.320GB

                    SYSTEM_DIRECTX_VERSION DirectX 12

                    SYSTEM_GRAPHICS AMD Radeon (TM) R9 380 Series

                    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1

                    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6939)

                    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.

                    SYSTEM_GRAPHICS_VRAM 3072.000 MB

                    SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB

                    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)

                    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)

                    SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

                    SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1433

                    SYSTEM_GRAPHICS_DRIVER_DATE 12/23/2015 00:00:00

                    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglese

                    3.0

                    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0

                    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT

                    SYSTEM_SOUND 1 - 2276WM (AMD High Definition Audio Device)

                    SYSTEM_SOUND_DEVICE_ID {9E7AD1E6-EC6E-42BF-9E64-16C59C08BE7A}

                    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys

                    SYSTEM_SOUND_DRIVER_VERSION 10.00.0000.0002

                    SYSTEM_SOUND_DRIVER_LANGUAGE Inglese

                    SYSTEM_SOUND_DRIVER_DATE 7/20/2015 00:00:00

                    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)

                    SYSTEM_SOUND_DEVICE_ID {17D170E3-5CD8-4111-98F4-8C1D9216A101}

                    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys

                    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7576

                    SYSTEM_SOUND_DRIVER_LANGUAGE Inglese

                    SYSTEM_SOUND_DRIVER_DATE 8/4/2015 00:00:00

                    SYSTEM_SOUND Altoparlanti (Razer Surround Audio Controller)

                    SYSTEM_SOUND_DEVICE_ID {41E26B72-08E3-4F66-85DD-14E9AD686225}

                    SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys

                    SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385

                    SYSTEM_SOUND_DRIVER_LANGUAGE Inglese

                    SYSTEM_SOUND_DRIVER_DATE 7/28/2015 00:00:00

                    SYSTEM_SOUND Altoparlanti (Realtek High Definition Audio)

                    SYSTEM_SOUND_DEVICE_ID {F9F1FC50-39D5-4454-88BC-6BFA73705BFD}

                    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys

                    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7576

                    SYSTEM_SOUND_DRIVER_LANGUAGE Inglese

                    SYSTEM_SOUND_DRIVER_DATE 8/4/2015 00:00:00

                    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}

                    SYSTEM_INPUT_NAME Mouse

                    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0

                    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}

                    SYSTEM_INPUT_NAME Tastiera

                    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0

                    SYSTEM_INPUT {7B59E600-6AA7-11E5-8001444553540000}

                    SYSTEM_INPUT_NAME Mass Storage Device

                    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0

                     

                     

                     

                     

                    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

                     

                     

                    FFXIVLauncher

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                    Microsoft Flight Simulator X: Steam Edition

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                    Brother MFL-Pro Suite MFC-J5910DW

                    Realtek Ethernet Controller Driver

                    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

                    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

                    Adobe Help Manager

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                    QuickTime

                    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030

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                    Microsoft Flight Simulator SimConnect Client v10.0.61259.0

                    Amiga Forever

                    CyberLink PowerDVD 15

                    Trapcode Suite v12.1.8

                    Asmedia USB Host Controller Driver

                    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501

                    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

                    Realtek High Definition Audio Driver

                    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501

                    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005

                    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727

                     

                     

                     

                     

                    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

                     

                     

                    C:\Program Files (x86)\5-button mouse\KMConfig.exe 000016B8

                    C:\Program Files (x86)\5-button mouse\KMProcess.exe 00001764

                    C:\Program Files (x86)\5-button mouse\StartAutorun.exe 00001634

                    C:\Program Files (x86)\Common Files\Cloanto\Software Director\softdir.exe 000016CC

                    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001614

                    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001D34

                    C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 0000162C

                    C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 00000108

                    C:\Program Files (x86)\Steam\steam.exe 000015D4

                    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000AAC

                    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000019A8

                    C:\Program Files\WindowsApps\Microsoft.Messaging_2.12.15004.0_x86__8wekyb3d8bbwe\SkypeHost.exe 0000105C

                    C:\Windows\System32\TiltWheelMouse.exe 00001294

                     

                     

                    クリップボードにコピーしました。

                      • Re: Final Fantasy 14 r9 380 crash DX11
                        fair.row

                        Exact same problem here, game works completely fine in DX9 but crashes randomly but frequently in DX11 mode.  Been tearing my hair out trying everything I can with in game settings, drivers and windows 10 recovery programs.

                         

                        Reliability Monitor is now scoring 1 after all this testing (haha).  There's a few different entries for when the game crashes:

                         

                        ----HARDWARE ERROR #1:----

                        Problem signature

                        Problem Event Name: LiveKernelEvent

                        Code: 117

                        Parameter 1: ffffe000add30010

                        Parameter 2: fffff800db2bce98

                        Parameter 3: 0

                        Parameter 4: 0

                        OS version: 10_0_10586

                        Service Pack: 0_0

                        Product: 256_1

                        OS Version: 10.0.10586.2.0.0.256.48

                        Locale ID: 3081

                         

                         

                        Extra information about the problem

                        Bucket ID: LKD_0x117_Tdr:9_IMAGE_atikmpag.sys

                         

                         

                        ----HARDWARE ERROR #2:----

                        Problem signature

                        Problem Event Name: LiveKernelEvent

                        Code: 141

                        Parameter 1: ffffe000adcef4c0

                        Parameter 2: fffff800db2bce98

                        Parameter 3: 0

                        Parameter 4: 2110

                        OS version: 10_0_10586

                        Service Pack: 0_0

                        Product: 256_1

                        OS Version: 10.0.10586.2.0.0.256.48

                        Locale ID: 1033

                         

                         

                        Files that help describe the problem (some files may no longer be available)

                        WD-20160109-2227.dmp

                        sysdata.xml

                        WERInternalMetadata.xml

                         

                         

                        View a temporary copy of these files

                        Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

                         

                         

                        Extra information about the problem

                        Bucket ID: BAD_DUMPFILE

                         

                        -----SHUTDOWN UNEXPECTEDLY:-----

                        The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff800dc3a31d4, 0xffffd000d58d26f8, 0xffffd000d58d1f10). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 0328c3a2-f665-42c1-974a-c6ce06fc8cf6.

                      • Re: Final Fantasy 14 r9 380 crash DX11
                        lordgeny@gmail.com

                        Same here no problem benchmarking

                         

                         

                        -Real-time Reflections: Highest Quality (DirectX 11 Only)

                        -Edge Smoothing (Anti-aliasing): FXAA

                        -Transparent Lighting Quality: High

                        -Grass Quality: High

                        -Background Tessellation: High Quality

                        -Water Tessellation: High Quality

                        Shadows

                        -Self: Display

                        -Other NPCs: Display

                        Shadow Quality

                        -LOD on Shadows: Disabled

                        -Shadow Resolution: High - 2048p

                        -Shadow Cascading: Best

                        -Shadow Softening: Strong

                        Texture Detail

                        -Texture Filtering: Anisotropic

                        -Anisotropic Filtering: x16

                        Movement Physics

                        -Self: Full

                        -Other NPCs: Full

                        Effects

                        -Limb Darkening: Enabled

                        -Radial Blur: Enabled

                        -Screen Space Ambient Occlusion: HBAO+: High Quality (DirectX 11 Only)

                        -Glare: Normal

                        Cinematic Cutscenes

                        -Depth of Field: Enabled

                         

                         

                        System

                        Windows 10 Pro 64 bit (6.2, build 9200) (10586.th2_release.151121-2308)

                        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz

                        8116.934MB

                        AMD Radeon (TM) R9 380 Series (VRAM 3072 MB) 8.17.0010.1433

                         

                         

                        Benchmark results do not provide any guarantee FINAL FANTASY XIV: A Realm Reborn (Windows version) and FINAL FANTASY XIV: Heavensward (Windows version) will run on your system.

                         

                         

                        FINAL FANTASY XIV: Heavensward Official Website http://eu.finalfantasyxiv.com/pr/

                        (C) 2010-2015 SQUARE ENIX CO., LTD. All Rights Reserved.

                         

                         

                        Share Results

                        Type 1

                        http://sqex.to/ffxiv_bench_eu #FFXIV Score: 7014 1920x1080 Preset  1 DX11 Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz AMD Radeon (TM) R9 380 Series

                        Type 2

                        http://sqex.to/ffxiv_bench_eu #FFXIV Score: 7014 1920x1080 Preset  1 DirectX11 Full Screen AMD Radeon (TM) R9 380 Series

                        Type 3

                        http://sqex.to/ffxiv_bench_eu #FFXIV 1920x1080 Preset  1 DirectX11 Score: 7014 Extremely High

                        Type 4

                        http://sqex.to/ffxiv_bench_eu #FFXIV 1920x1080 Preset  1 DirectX11 Full Screen Score: 7014

                        Full Results

                        FINAL FANTASY XIV: Heavensward Benchmark

                        Score: 7014 Extremely High

                        1920x1080 Preset  1 DirectX11 Full Screen

                        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz

                        AMD Radeon (TM) R9 380 Series

                        http://sqex.to/ffxiv_bench_eu #FFXIV

                        • Re: Final Fantasy 14 r9 380 crash DX11
                          john007

                          Hello,

                           

                          If you still receiving the KERNALBASE.DLL error you may need to re-register the particular DLL.

                          • Re: Final Fantasy 14 r9 380 crash DX11
                            mwnn

                            Crashing in Final Fantasy 14 was reported to be be fixed in the Crimson 15.11.1 drivers (15.30.1025.1001)

                            AMD Radeon Software Crimson Edition 15.11.1 Update

                             

                            • [59298] Final Fantasy XIV: Heavensward - game crashes when run in DirectX® 11 mode on some AMD Radeon™ R9 390x series products

                             

                            I don't know if the Catalyst 15.11.1 drivers contain the fix: (15.201.1151.1010)

                            AMD Catalyst 15.11.1 Beta Driver for Windows

                             

                             

                            If all fixes are inclusive; it should be included in the latest Crimson 16.1 drivers - but who knows - lots of different driver sets flying about at the moment.

                             

                            I presume the fix was for all cards like the Fallout 4 compass bug despite what the release notes state.

                             

                            Clean off the old drivers using Display Driver Uninstaller:

                            Display Driver Uninstaller (DDU) | WagnardMobile

                             

                            Test out Crimson 16.1

                            -> Still crashing? DDU -> Crimson/Catalyst 15.11.1

                             

                            The most stable drivers for the moment that don't black screen in a variety of titles - seem to be:

                            • 14.12 Omega (Win 7, 8.1)
                            • Catalyst 15.71
                            • Catalyst 15.11.1

                             

                            I'm finding that CNEXT still isn't completely stable and occasionally doesn't start up automatically after installation.

                             

                            So I'm waiting for something better.

                              • Re: Final Fantasy 14 r9 380 crash DX11
                                fair.row

                                Hey thanks for the help, the 15.11.1 drivers seem to be more stable.  I

                                managed to get an hour of gameplay before the drivers crashed but were able

                                to recover this time instead of locking up the whole system.  Same

                                LiveKernelEvent errors with code 117 and 141.  I'm going to just stick to

                                DX9 for now, hopefully Square Enix and AMD can iron it out in a later

                                driver or something...

                              • Re: Final Fantasy 14 r9 380 crash DX11
                                lordgeny@gmail.com

                                http://support.amd.com/…/AMD-Radeon-Software-Crimson-Editio…

                                Radeon Software Crimson Edition 16.3.2 Highlights
                                Support for:
                                Oculus Rift™ SDK v1.3
                                HTC Vive™
                                AMD Radeon™ Pro Duo

                                Updated Crossfire Profiles available for:
                                Hitman™ in DirectX®11
                                Resolved Issues
                                Counter-Strike™: Global Offensive fails to stretch on non-native display aspect ratios. As part of the new Display Scaling per game feature, users can set "GPU Scaling" to "On" and "Scaling Mode" to "Full Panel" in the Display options tab in Radeon™ Settings as well as setting "Display Scaling" to "Full Panel" in their CSGO gaming profile under the "Gaming, Profile Options" tabs for this to take effect.
                                AMD Radeon™ Fury Series may experience corruption on desktop when system is idle for an extended period of time.
                                FFXIV can experience black screen or experience an application hang.
                                XCOM2™ may experience minor stutter while the camera is panning around a scene.
                                Radeon™ Settings check for software update may not display the latest available driver.