AnsweredAssumed Answered

Edge won't load in Windows 10 with "latest" FireGL V3400 drivers

Question asked by jlind0 on Dec 10, 2015

I installed a clean copy of Windows 10 on my Workstation which contains ancient FireGL V3400 video cards. Out of the box the default drivers registered a maximum resolution of 1600x1200 and detected only one monitor (also the color depth looked off). So I installed Everything but Edge works perfectly (including other Windows Store apps). I the following error, followed by an information, followed by another error which refers me to an error in yet another log.


Error 1:


Faulting application name: MicrosoftEdge.exe, version: 11.0.10586.17, time stamp: 0x56518e52


Faulting module name: eModel.dll, version: 11.0.10586.17, time stamp: 0x565189ea


Exception code: 0xc0000409


Fault offset: 0x000000000012c0cf


Faulting process id: 0x3fc


Faulting application start time: 0x01d13312d5632cd2


Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe


Faulting module path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\eModel.dll


Report Id: 2bdaf316-63bb-4039-a981-c388d8bf4338


Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe


Faulting package-relative application ID: MicrosoftEdge



Fault bucket 133250207867, type 5


Event Name: MoBEX


Response: Not available


Cab Id: 0


Problem signature:


P1: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe


P2: praid:MicrosoftEdge


P3: 11.0.10586.17


P4: 56518e52


P5: eModel.dll


P6: 11.0.10586.17


P7: 565189ea


P8: 000000000012c0cf


P9: c0000409


P10: 0000000000000007


Attached files:




These files may be available here:




Analysis symbol:


Rechecking for solution: 0


Report Id: 2bdaf316-63bb-4039-a981-c388d8bf4338


Report Status: 0


Hashed bucket: 2be7c26cef3b8a14d3b0755df7d386f4


(The attached file is the file mentioned)


Error 2:


Activation of app Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.


Microsoft-Windows-TWinUI/Operational Error:


ActivateApplicationForContractByAppIdAsUserWithHost of the app Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge for the Windows.Launch contract failed with The remote procedure call failed..


I realize this is a very old graphics card, I personally do not do a ton of 3D and this is actually a relic from my last system build, and this "current" build is closing in on 4 years old as it is. I'm planning to replace it middle of next year, and get new graphic cards that this motherboard doesn't even support so I would prefer to avoid having to replace the card in the meantime. Any ideas on what I can do to solve this problem?