AnsweredAssumed Answered

Code 43 on my Display Adapters

Question asked by rexound on Dec 9, 2015
Latest reply on Dec 11, 2015 by t77chevy

Hello AMD Forum users


I have been having trouble with my 2 AMD display adapters. I'm not to sure when the problem started, seeing as how only recently I have started to try and play games on my computer.

I have an HP Pavilion dv7 laptop running 64-bit Windows 10.


I have:

  • ATI Mobility Radeon HD 4200 Series
  • AMD Radeon HD 6300M Series


The 4200 adapter has no drivers installed and I can't find any from the website/Windows Update. It seems that it is no longer supported. I'm beginning to believe that the 4200 is causing problems with the 6300.

My 6300M adapter has the "Windows has stopped this device because it has reported problems. (Code 43)" error code under my computer's device manager. I have the new Crimson Catalyst 15.11.1 beta thing, but that doesn't seem to do anything because the problem persists.


If anyone has any solutions or tips to help out they would be greatly appreciated! If there is any additional information I could provide, let me know!


Thanks in advance to anyone who takes their time out to help me!