AnsweredAssumed Answered

AMD Driver update stuck at 39%

Question asked by on Dec 6, 2015
Latest reply on Dec 8, 2015 by amdmatt

Hello, I had to update my drivers yesterday to play a few certain steam games (Contagion & Insurgency) I kept getting the error (failed to create d3d device) for both games. I researched it for awhile and found out that I needed to update my drivers. So I installed AMD Auto Detect, ran it and started the update. About an hour later it was at 39%. Two hours later it was still at 39%, so I clicked the X button to close it because midnight me doesn't function well at midnight and didn't stop to think that X'ing out of a driver update could mess up my Computer. After I clicked the X button it said (Please wait while the current process is finishing up) I left my computer on overnight, but it is still at 39% saying (Please wait while the current process is finishing up) Here is a picture Is there a way to stop this or restart my PC without destroying it?


Graphics card (AMD Radeon R7 200 series)

Windows 8.1

Processor (AMD FX(tm)-6300 Six-Core Processor)


Thank you.