2 Replies Latest reply on Feb 23, 2016 2:19 PM by rickdafler

    First monitor not active

    rickdafler

      I have an ATI FirePro 2450.  It works but may not have been setup correctly initially - it arrived without any instructions.  It will not currently drive a single monitor as 1 (one) in the Windows display settings.  Also it seems to always want to use the 'largest' monitor as the lowest number (two) and it always sets them up left to right.  I only have three monitors and I have to reset the 'setting' and apply them each time i restart.

       

      I have taken out the card and reseated it.  I've moved the dual cables between the A and B ports.  Connecting monitors to 1/3 or 2/4 connections doesn't seem to impact anything. I'm on Windows 10 1511.

       

      Any thoughts?  Thanks in advance.

       

      Message was edited by: Rick Dafler

        • Re: First monitor not active
          fsadough

          FirePro 2450 is not supported under Windows 10. You will have the generic driver supplied by the OS for FirePro 2450

          • Re: First monitor not active
            rickdafler

            Actually, here is the answer.  This H.P. was originally shipped, as were many I suspect,with Windows 8 installed or maybe even Windows 7.  In that original configuration, H.P. installed a security system in the BIOS that recognized and required the original configuration and would not allow changes to prevent root kits and other malicious activity from impacting the hardware.  Shortly after I posted this question I did find an article on the HP Customer Support site that provided the solution.  The link is http://support.hp.com/us-en/document/c03653200, please see that document for all the details. 

            Very briefly, what you will need to do is return the computer to it's original state in terms of removing the add-in video card (activates the built in video adapter) and in my case I had to locate and use the original equipment keyboard.  My after market keyboard did not become active soon enough in the boot up to 'grab' the BIOS entry.

            Once in the BIOS, go to the security menu and enter the Secure Boot Configuration setup.  Pass the warning and then disable the Secure Boot and Enable Legacy Support..  Save and reboot.  There is then a Boot mode change message requiring the entry of a four digit code and the computer will finish booting up.  You can close down, re-install the AMD video card and you will, probably, be up and running.  My ATI FirePro 2450 works great.  I don't know about the software for it, but I have access to all four ports and I have three monitors running.  Two are strictly DVI; one is a very old Princeton VersaSync, and one a two year old Samsung 24 inch (S24D230BL/ZA).  The third is a newer Samsung 24 inch S24D300 which actually had to have and adapter added to the  DVI to fit its HDMI input.  I used a Rocket Fish Model RF-G1173 because that's what Best Buy had and I was anxious to get up and running.

            I'd put up a fourth monitor, but I don't have the need or the desktop space.  If I run in to a bargain, maybe I'll hang one off the wall.  Thanks,for the suggestions.

            I hope this answers some questions for other folks.