AnsweredAssumed Answered

Fallout 4 crashing consistently : 'AMD driver has stopped responding'

Question asked by leopold27 on Dec 2, 2015
Latest reply on Dec 2, 2015 by kingfish

I am getting crashes about 1 every 2 -3 hours, which means of course the game is still quiet playable, and I do save often, but I wanted to post here in hopes of sharing my observations and maybe getting some help.


I have noticed that it seems more often, but not always, that when it crashes, there was the weather storm effect with lightning happening. I have a fully updated system (all drivers, BIOS, etc), a very new graphic card (MSI R9 380) (I'll past in dxdiag report at bottom). I have turned game video options down to just 'high' even the the game install defaults to 'ultra'. I have turn 'god rays' to 'low' , and reduced shadows and distance draw. These changes helped performance (better smoothness, FPS) , but did not eliminate crashes.


My system is clean of dust, well maintained, and updated.

Norton 360 Premier defending.

'MSI update' insuring MB drivers up to date.

I am running the latest full release graphics driver, but not the beta. I tried the beta and it seemed crashes became even more frequent.

Win 7 64bit, 12 gigs RAM, MSI MB, MSI R9 380 4 gig, 700w OCZ PS


If there's any needed info' missing please let me know.



Time of this report: 12/2/2015, 13:10:08
       Machine name:
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151019-1254)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 05/19/09 12:10:39 Ver: 08.00.15
          Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
             Memory: 12288MB RAM
Available OS Memory: 12278MB RAM
          Page File: 3430MB used, 21123MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

DirectX Debug Levels
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

Display Devices
          Card name: AMD Radeon (TM) R9 380 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6939)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6939&SUBSYS_20151462&REV_F1
     Display Memory: 4095 MB
   Dedicated Memory: 3072 MB
      Shared Memory: 1023 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: VW246
         Monitor Id: ACI24F2
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
     Driver Version: 15.200.1062.1004
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 8/4/2015 01:28:34, 1445224 bytes