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AMD Software Crimson not installing properly

Question asked by lamron333 on Dec 1, 2015

   Hello, I'm having trouble with the new Crimson software & drivers installing, or at least that's what it is telling me. I have an R9 390X from Sapphire, the Tri-X OC model. After restarting everything looks fine & it says I have the latest Beta driver installed when I open the AMD Gaming Evolved application. I just want to make sure it did everything correctly & it actually did work so I don't damage this rather expensive graphics card.

Here is a picture of what it says after trying to install & the install log info:

AMD install error.png

<?xml version="1.0"?>

<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>

<monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">

  <general>

    <cmdline>-UI </cmdline>

    <time>12/01/15 11:21:40</time>

    <action>install</action>

    <download></download>

  </general>

  <dcm>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0xaac8</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0xaac8</ssid>

     <ssvid>0x174b</ssvid>

     <classcode>0x040300</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <primary>

     <name>AMD Radeon (TM) R9 390 Series</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x67b0</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0xe324</ssid>

     <ssvid>0x174b</ssvid>

     <classcode>0x030000</classcode>

     <revisionid>0x80</revisionid>

    </primary>

  </dcm>

  <exist>

<package>

    <description>AMD Install Manager</description>

    <result></result>

    <version>9.0.000.1</version>

    <size>20 </size>

</package>

<package>

    <description>AMD Display Driver</description>

    <result></result>

    <version>15.300.1025.0000</version>

    <size>90 </size>

</package>

<package>

    <description>HDMI Audio Driver</description>

    <result></result>

    <version>10.0.0.02</version>

    <size>1 </size>

</package>

<package>

    <description>ACP Application</description>

    <result></result>

    <version>2015.1113.1542.22</version>

    <size>1 </size>

</package>

<package>

    <description>AMD Settings</description>

    <result></result>

    <version>2015.1118.123.2413</version>

    <size>150 </size>

</package>

  </exist>

  <install>

<package>

    <description>AMD Install Manager</description>

    <result>Succeed</result>

    <version>9.0.000.1</version>

    <size>20 </size>

</package>

<package>

    <description>AMD Display Driver</description>

    <result>Succeed</result>

    <version>15.300.1025.1001</version>

    <size>90 </size>

</package>

<package>

    <description>HDMI Audio Driver</description>

    <result>Succeed</result>

    <version>10.0.0.02</version>

    <size>1 </size>

</package>

<package>

    <description>ACP Application</description>

    <result>Succeed</result>

    <version>2015.1129.1533.21</version>

    <size>1 </size>

</package>

<package>

    <description>AMD Settings</description>

    <result>Succeed</result>

    <version>2015.1129.1552.28517</version>

    <size>150 </size>

</package>

<package>

    <description>AMD Settings Branding</description>

    <result>Succeed</result>

    <version>1.00.0000</version>

    <size>1 </size>

</package>

<package>

    <description>AMD Gaming Evolved App</description>

    <result>Fail</result>

    <version>2.11.000</version>

    <size>49 </size>

</package>

  </install>

  <uninstall>

  </uninstall>

  <downloaded>

  </downloaded>

  <resource>

    <hwinfo>Hardware information</hwinfo>

    <existpkg>Existing packages</existpkg>

    <pkg2inst>Packages for install</pkg2inst>

    <pkg2uninst>Packages for uninstall</pkg2uninst>

    <otherdev>Other detected devices</otherdev>

    <errmsg>Error messages</errmsg>

    <name>Name</name>

    <manufacture>Manufacturer</manufacture>

    <chiptype>Chip type</chiptype>

    <chipid>Device ID</chipid>

    <otherhw>Other hardware</otherhw>

    <DownloadFailed>Download Failed</DownloadFailed>

    <succeed>Success</succeed>

    <fail>Fail</fail>

    <vendorid>Vendor ID</vendorid>

    <classcode>Class Code</classcode>

    <revisionid>Revision ID</revisionid>

    <ssid>Subsystem ID</ssid>

    <ssvid>Subsystem vendor ID</ssvid>

    <header1>Install Manager</header1>

    <header2>Installation Report</header2>

    <finalstatus>Final Status:</finalstatus>

    <versionofitem>Version of Item:</versionofitem>

    <size>Size:</size>

    <bytes>Mbytes</bytes>

  </resource>

</monetreport>

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