4 Replies Latest reply on Dec 4, 2015 9:07 AM by dbase

    Crimson beta driver notebook shutdown

    dbase

      I have a problem to report.

      After installing Crimson driver and afterwards Crimson beta driver, my notebook has a problem. When I close my laptop and then open it, it should continue the work, but it's completely shutdown. I have tried to reinstall driverts but it hasn't helped me.

       

      I am using HP Probook 470 G0 notebook, Windows 10 64bit, 8 GB RAM, i5, AMD Radeon 8750m HD, and Intel HD 4000 Graphics.

        • Re: Crimson beta driver notebook shutdown
          kingfish

          There is a setting for your laptop to start when the lid is opened. This is not a graphics card setting.

            • Re: Crimson beta driver notebook shutdown
              dbase

              I never had that problem, but only with this Crimson driver update. It isn't normal. Cannot find the optin for my notebook lid. When I close it, my Windows 10 turns off and all my business are unsaved. And I'm not satisfied with Crimson update.

                • Re: Crimson beta driver notebook shutdown
                  kingfish

                  You do realize that this only functions when your laptop is plugged in? There are also settings "what to do when I close the lid...which should be set to Sleep".

                  Your laptop has this setting somewhere...you just have to find it. This is from my Toshiba:

                  Screenshot_1.png

                    • Re: Crimson beta driver notebook shutdown
                      dbase

                      My problem isn't solved. I'm really disappointed with the new AMD driver. I am sure that Crimson software made the problem to my notebook with lid closing. lid closing.PNG

                      You can see that it is sleep when I close the lid, but in the fact, when I close it and open it, my laptop screen is black, the power button shines, but when I press it Windows is starting again without continueing the work. I never experienced this problem, but only after installing the Crimson driver. I request AMD support to fix this issue  as soon as possible. Dissatisfied user.