0 Replies Latest reply on Nov 29, 2015 6:25 AM by waldpeter

    Crimson fail to install

    waldpeter

      Every thing starts fine with it extracting files.

       

      The next part is when it switches to analyzing system.
      An exception occurred! type:RuntimeException, Message: The Primary document entity could not e opened. ld=

       

       

      Next to come up after hitting ok

       

      No installale components. Contact AMD for assistance.


      Ideas?

       

      if you need more info feel free to ask.

       

       

       

      GFX card is a R9 270x by giga

       

       

       

       

      OS NameMicrosoft Windows 10 Home
      Version10.0.10240 Build 10240
      Other OS DescriptionNot Available
      OS ManufacturerMicrosoft Corporation
      System NameDEATH
      System ManufacturerECS
      System ModelZ97-MACHINE
      System Typex64-based PC
      System SKUTo be filled by O.E.M.
      ProcessorIntel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
      BIOS Version/DateAmerican Megatrends Inc. 5.6.5, 5/16/2014
      SMBIOS Version2.8
      Embedded Controller Version255.255
      BIOS ModeLegacy
      BaseBoard ManufacturerECS
      BaseBoard ModelNot Available
      BaseBoard NameBase Board
      Platform RoleDesktop
      Secure Boot StateUnsupported
      PCR7 ConfigurationBinding Not Possible
      Windows DirectoryC:\WINDOWS
      System DirectoryC:\WINDOWS\system32
      Boot Device\Device\HarddiskVolume1
      LocaleUnited States
      Hardware Abstraction LayerVersion = "10.0.10240.16392"
      Time ZoneTaipei Standard Time
      Installed Physical Memory (RAM)16.0 GB
      Total Physical Memory16.0 GB
      Available Physical Memory13.3 GB
      Total Virtual Memory32.0 GB
      Available Virtual Memory29.1 GB
      Page File Space16.0 GB
      Page FileD:\pagefile.sys
      Hyper-V - VM Monitor Mode ExtensionsYes
      Hyper-V - Second Level Address Translation ExtensionsYes
      Hyper-V - Virtualization Enabled in FirmwareYes
      Hyper-V - Data Execution ProtectionYes