18 Replies Latest reply on Jan 26, 2016 1:43 AM by pye

    Poor Performance in Elite: Dangerous (especially in Supercruise)

    qwiddity

      In Windows 10, running AMD hardware, and latest Crimson drivers (beta 15.11.1), on an R9295x2 in resolution 2560x1440px, Elite: Dangerous turns into a slideshow. Especially if players engage Supercruise.

       

      On my system, if I turn off frame-rate limiting, I see FPS counts as high as 200FPS before this poor performance issue kicks in. Before software updates, game updates, and the release of Windows 10, the game happily played at frame rates solidly much higher than my monitors refresh rate, which was lovely.

       

      Sadly, it is no longer so lovely. It is terribly painful, and has stopped me playing a game I truly enjoy. This has been is a "known issue" for _MONTHS_, and is listed as issue:

      • [59475] Elite: Dangerous - poor performance may be experienced in SuperCruise mode under Windows® 10

       

      Since Windows 10 was released and Frontier Developments rolled out version 1.4.1 of Elite: Dangerous this performance problem has plagued all users of AMD hardware with an impact so severe as to make the game largely unplayable.

       

      NOTHING helps in terms of changing settings, it seems that there is something integral to the way Frontier Development's code, AMD's Crimson Drivers, and Windows 10 are interacting which is the root cause of this problem.

       

      It's become utterly ridiculous the amount of time this has been on the "known issues" list, especially given the severity of the impact, and the ease of replication.

       

      AMD simply MUST get around to fixing this with alacrity! If AMD can't get this under control, I and other AMD users, who've invested so much into this game will even begin to consider switching hardware companies so as to meet our performance requirements.

       

      If AMD cannot fix the issue quickly, perhaps they could at least show enough courtesy to their community of users as to inform them why this problem has been allowed to persist for such a long time. Why has this not yet been fixed?

        • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
          Hardwood

          Agreed!!!!!!

          AMD needs to step up to the plate here and DO SOMETHING.

          There's another thread or two on here about this issue but I'm at the point where "the more threads the better" to get some attention.

          I also tweeted @AMDradeon and @AMDgaming to see if they will help.

            • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
              qwiddity

              Thank you for chiming in. That's why I started this thread, because Elite: Dangerous players just need to keep making noise, otherwise this issue will continue dropping down AMD's priorities list!

              This is because the Radeon driver team also has to work on more lucrative game releases such as Fallout 4 and the like.

               

              But the time this has taken has become utterly ridiculous! In addition, the complete silence other than the initial acknowledgement is what is starting to ire, and also affecting other players (who are complaining on Frontier's forums).

              Elite: Dangerous is a good game which used to be completely playable on AMD hardware, and now it isn't.

              While AMD has noticed, nobody seems to actually fix the problem.

               

              I will also tweet @AMDRadeon and @AMDGaming as well, I've opened support tickets and customer care tickets as well to see if I can get any response from AMD at all. Thanks for the tip.

                • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                  adrenalinemech

                  NICE POST!!

                  They do need to fix this. I too have all but stopped playing Elite Dangerous due to this bug. Not to mention the new Crimson drivers are HORRIBLE. The performance of my card dropped across the board in every game on my XFX R9-380. I do hope they get this fixed though as it is holding me up from purchasing the Horizons expansion until I know the issue has been resolved.

                    • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                      qwiddity

                      Thanks.

                       

                      Absolutely agreed, they need to fix it. This known issue has stopped me playing Elite: Dangerous as well.

                      It's getting dangerous for them not to fix it, unless they're pinning all their hopes on Star Citizen being the only space game never played on AMD hardware.

                       

                      I do hope we'll see some action on this soon, but if we don't, just have to keep submitting bug reports, support tickets, and creating new threads.

                       

                       

                      If this continues to go unattended to, players will be forced to abandon either Elite: Dangerous, or AMD's hardware, either of which would be saddening!

                • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                  pye

                  New AMD Radeon Crimson software v15.11 (which is the Catalyst software replacement) contains graphics driver package v15.30.1025,  STILL seriously reduces fps for me in supercruise.

                   

                  And worst still the 'Known issues' text, for this problem, in this AMD release version and also the latest AMD Beta driver version have been OMITTED

                   

                  Text gone!

                  [QUOTE][59475] Elite: Dangerous - poor performance may be experienced in SuperCruise mode under Windows 10[/QUOTE]


                   

                  New Realese NOTES below for 15:30(.1025) driver package of AMD Radeon Crimson version

                  [QUOTE]

                  Resolved Issues:

                   

                  • [57198] GTA V - game crashes with a TDR error
                  • [59298] Final Fantasy XIV: Heavensward - game crashes when run in DirectX® 11 mode on some AMD Radeon™ R9 390x series products
                  • [76921] The AMD Radeon Settings application will use the system default browser when launching web content
                  • [77703] A crackling noise is heard when running a 3D application in AMD Crossfire™ mode with Vsync enabled
                  • [78455] Autodesk Max 2016 - A crash may be experienced when launching the application on some AMD Radeon™ products
                  • [78465] Prepar3D® - A TDR error may be experienced when launching the application on some AMD Radeon™ R9 200 and AMD Radeon™ R9 300 series products
                  • [80838] A TDR error may be experienced when playing fullscreen video using the Windows® 10 Movies & TV app on some laptops with AMD processors and GPU's
                  • [80840] Assassin's Creed Syndicate - Poor scaling may be experienced when launching the game in AMD Crossfire™ mode
                  • [80939] Secondary adapter may display error code 43 when enabling/disabling AMD Crossfire™
                  • [81499] AMD Freesync™ does not function on some Intel + AMD laptop systems under Windows® 7 and Windows® 8.1
                  • [81531] Assassin's Creed Syndicate - Flickering may be observed on rain drops that fall on in game characters
                  • [81593] A BSOD error may be encountered when launching Bluray / Windows Media Player with a wireless display
                  • [81790] Skype - The system may hang when connecting to a 1080p video call
                  • [81827] Tom Clancy's Rainbow Six Siege - Random corruption may be experienced in-game
                  • [99999] AMD Freesync™ does not function if a Youtube video is playing alongside a 3D application

                     Issues Resolved since AMD Catalyst 15.7.1 and included in this driver

                   

                  • [58233] Ashes of the Singularity™ may fail to launch on some GPUs with 2GB Video Memory.
                  • [58435] Driver installation may halt on some configurations
                  • [58450] Some BENQ 144hz Freesync™ monitors may lose the signal while uninstalling the driver
                  • [58485] Anti-Aliasing settings not being retained after changes are applied
                  • [58495] DiRT Rally™ crashes during gameplay and benchmarking when launched in DirectX® 11 mode on some BENQ 144HZ Freesync monitors
                  • [58646] Assassin's Creed® Unity may experience minor frame stutter when AMD CrossFire™ mode is enabled
                  • [58677] World of Warships may crash on some AMD Radeon HD5000 and HD6000 series products
                  • [58800] Dragon Age: Inquisition may crash if launched in Mantle mode
                  • [59081] The AMD Catalyst Control Center 'update' option fails to download the latest driver
                  • [59403] Ashes of the Singularity™ ‐ A 'Driver has stopped responding' error may be experienced in DirectX® 12 mode
                  • [59474] Diablo 3 crashes in the Act 2 Desolate Sands area of the game
                  • [76924] A TDR error may be experienced while toggling between minimized and maximized mode while viewing 4K YouTube content
                  • [76930] Intermittent playback issues with Cyberlink PowerDVD when connecting to a 3D display with an HDMI™ cable
                  • [77073] Star Wars™: Battlefront is able to use high performance graphics when launched on mobile devices with switchable graphics
                  • [77176] A TDR error is experienced when launching Star Wars™: Battlefront while a You Tube video plays in the background
                  • [77255] The secondary graphics adapter is missing in the Device Manager and the AMD Catalyst™ Control Center after installation of the driver
                  • [77754] A TDR error or crash is experienced when running the Unreal Engine 4 DirectX® benchmark
                  • [77786] Video playback of MPEG2 video fails with a playback error/error code message
                  • [77970] Ashes of the Singularity™ may crash on some AMD 300 series GPUs
                  • [78654] An error may be experienced when installing the latest graphics driver package on some AMD Radeon™ R9 380 series products
                  • [79577] The Intel graphics is flagged in an error state in the Device Manager in systems with switchable graphics
                  • [79796] The Oculus runtime may crash on launch
                  • [419871] BSOD observed when performing an express uninstall of the display driver in 4K resolution
                  • [421165] Battlefield™ Hardline becomes unresponsive after toggling the in-game Vsync option.
                  • [421444] Transcoded clips may fail to play on some Drag and Drop devices
                  • [421570] Audio driver is banged out for non-primary ASIC after enabling CF and rebooting system
                  • [422056] 3DMark Farandole may crash when AMD Mantle is selected from the test suite
                  • [422249] A ‘missing Dll’ error message may be experienced while doing an express uninstall of the current driver
                  • [422249] DLL missing popup message may be encountered when performing an express uninstall of the display driver.
                  • [422261] Mantle-based application may crash when system is woken from sleep mode
                  • [422273] A crash may be experienced on some AMD Radeon™ R9 300 series products while running the Unigene benchmark
                  • [422291] Battlefield™ 4 may crash if run in Mantle mode with AMD Crossfire™ enabled
                  • [422342] Cyberlink PowerDVD plays 3D content in 2D mode
                  • [422621] With quad AMD CrossFire™ mode enabled, TDR or blank display occurs when launching DirectX® 9 application in full screen
                  • [422671] Flickering corruption may occur in Dirt Rally™ with Advanced Blending enabled
                  • [422674] Corruption may occur in DiRT Rally™ with CMAA enabled with Portrait SLS and AMD CrossFire™ mode enabled
                  • [422675] Intermittent BSOD occurs when launching a race in Dirt Rally™
                  • [422797] Display profiles are not retained after driver upgrade from 14.502 to 15.20
                  • [422800] Some “Kaveri” APU-based systems may experience minor performance drop on PCMark8® video_group_chat & Casual Gaming tests
                  • [422806] Battlefield™ Hardline crashes on pressing Ctrl+Alt+Del while running in AMD Mantle mode
                  • [422853] Some systems experience a minor performance drop from 15.15 to 15.20 in The Witcher 3: Wild Hunt with HairWorks enabled
                  • [423759] Unable to apply Fill mode in Eyefinity if 2560x1600 and 2560x1440 resolutions are used together
                  • [423924] Unable to create an Eyefinity SLS if one of the displays is a MST display device
                  • [425417] Windows 10 driver installation may halt on some systems with an AMD 990FX chipset and AMD CrossFire™ enabled.
                  • [425432] Some BENQ 144hz Freesync monitors may lose the signal while uninstalling the driver
                  • [425484] DiRT Rally™ crashes during gameplay and benchmarking when launched in DirectX 11® mode on some BENQ 144HZ Freesync monitors
                  • [425496] Mad Max ‐ Color corruption is observed when Alt+Ctrl+Del is pressed followed by the Escape key
                  • [425659] Assassin's Creed® Unity may experience minor frame stutter when AMD CrossFire™ mode is enabled

                     Known Issues:

                   

                  • [58978] Dirt Rally - A crash may be experienced starting a new race with AMD Crossfire™ and AMD Freesync™ enabled
                  • [78139] PowerDVD - 3D playback may fail on some configurations using an HDMI 2.0 dongle
                  • [79428] Starcraft 2: Flickering may be observed in the 'Episode 3' campaign
                  • [80251] Fable Legends: The DirectX® 12 benchmark may fail to launch on some configurations
                  • [80836] Call of Duty: Black Ops 3 - Flickering or poor performance may be experienced when running in AMD Crossfire™ mode
                  • [81402] Assassin's Creed Syndicate - A crash may be experienced when setting game to Ultra-High graphics mode
                  • [81403] Flickering may be observed on some Freesync monitors while playing Wolfenstein - The New Order and Battlefield™: Hardline with Vsync disabled
                  • [81448] A system restart may be experience when waking the system from sleep mode on some systems with Intel processors
                  • [81489] Unable to create 4x1 or 2.1 portrait mode SLS with 4K displays
                  • [81651] Star Wars™: Battlefront - texture corruption may be experienced if the game "Field of View" setting is > 100
                  • [81736] Call of Duty Online - the game may crash if the Printscreen key is pressed on a 4K monitor
                  • [81777] Launching a game from the Game Manager may launch on a single display after enabling and disabling AMD Crossfire™ in a 3x1 AMD Eyefinity™ setup
                  • [81809] A crash may be experienced if an HDMI™ display is a cloned display device on an HP Envy 15 notebook
                  • [81844] Unable to change resolution if a wireless display is the only connected display
                  • [81856] Marginally increased power consumption may be observed during video playback
                  • [81859] Flickering may be experienced on some monitors when AMD Freesync™ is enabled
                  • [81915] Assassin's Creed Syndicate - Building textures may be missing on some AMD Freesync™ displays with Vsync enabled
                  • [82083] Ark Survival Evolved - Poor performance may be experienced when running in AMD Crossfire™ mode
                  • [82093] Star Wars™ : Battlefront - Some flickering may be experienced in shaded areas of the screen while game levels are loading
                  • [82213] Star Wars™ : Battlefront - Some users may experience minor flickering or corruption at different game location or while viewing the in-game cinematics
                  • [82387] Assassin's Creed Syndicate - The game may crash if the Gaming Evolved "In Game Overlay" is enabled. A temporary workaround is to disable the AMD Gaming Evolved "In Game Overlay"

                  [/QUOTE]

                  1 of 1 people found this helpful
                    • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                      adrenalinemech

                      Did you have a look in the release notes for the crimson beta they released? Elite Dangerous is once again listed in the "Known Issues". Hopefully they will fix this soon!

                      1 of 1 people found this helpful
                      • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                        qwiddity

                        An AMD representative by the handle ray_m commented in another thread related to this issue (in either: Re: Elite:Dangerous 15.7.1 win10 massive fps reduction or Re: Fps issues in Elite Dangerous. Who's to blame ?) that the omission of this known issue was a "clerical error" and would be rectified, so that's probably why it dropped out of the list then returned.

                         

                        I commented on their comment to say it was good to know Elite: Dangerous players haven't simply been ignored or forgotten about as the Crimson driver developers work on other games with larger groups of players (such as Fallout 4, for instance).

                         

                        Further, the representative also pointed out that this issue is to paraphrase "more complex than expected", but then again, isn't every problem? It would be nice if some kind of fix more appropriately complex than deleting the known issue from the list was implemented to solve the problem.

                         

                        Additionally, especially since this has been on the known issues list for over three months, it might also be nice if AMD would go public to the community with information which might assist in diagnosing and resolving this issue. Or, if they can't do that because of intellectual property reasons, at least show the community of Elite: Dangerous players who've bought AMD's hardware the courtesy of giving us some kind of time-line, or any information at all about how they are approaching the problem thus far.

                         

                        Being stony-faced about problems eventually leads to stone-walling their solutions. With the length of time this has taken combined with lack of information flowing back to the community, what could be a minor bug in someone's shader code might be leading up to something chronically bad within AMD's process for solution discovery.

                      • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                        jeff32078@hotmail.com

                        Im having the same issues. Please fix already.

                        AMD fX 8310

                        HD7950

                        8gigs ram

                        Win 10

                        1 of 1 people found this helpful
                        • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                          john007

                          Hello,

                           

                          Same here, major problems with the Fury X with Crimson drivers, basically it capped the GPU to 600mhz core speed? I had to revert back to previous drivers 15.7.1 at the moment I feel your pain. I cant play old titles, new titles or even jam in the studio without mouse cursor bugs and horrid artifacts on the screen even using Afterburner and whacking the power 50%.

                           

                          AMD forum users stated that the Fury X was under powered and needed extra power/voltage to the GPU. And AMD release Crimson which reduced power consumption once again? I haven't found a stable driver for the Fury X yet?

                          1 of 1 people found this helpful
                            • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                              adrenalinemech

                              WOW!!

                               

                              Sorry to hear about your issues with your Fury-X. Hopefully with all the negative coverage that this driver set is getting AMD will get all of these issues sorted out. Its a shame that the drivers are in their current state during the holidays when most people are looking to purchase or upgrade their graphics cards. This mess they have created with the Crimson drivers could have a negative impact on users decisions to purchase AMD hardware for their upgrades.

                              • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                                qwiddity

                                Jeez, that's kind of sucky.

                                 

                                The Linux community have stated that the Crimson driver code changed very little, and this seems to be the case across the board.

                                 

                                Making a new wrapper GUI for driver settings to replace the old "Catalyst Control Centre" doesn't exactly constitute re-writing the driver code from scratch for greater efficiency, and it seems like turning down the power consumption on your Fury X card is only one kind of efficiency (and sadly not the kind you're obviously looking for!).

                                 

                                In Win10, CCC is still in there, buried under a bunch of Crimson menus. You can still get to it by drilling down into settings which haven't yet been stripped then integrated into the new Crimson control settings GUI.

                                 

                                The release of Crimson certainly hasn't solved the problem which is causing poor performance in Elite: Dangerous, as we were assured months ago by Frontier Developments and AMD it would!

                                1 of 1 people found this helpful
                              • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                                ishmair

                                Greetings.

                                 

                                I'm also having the same problems with elite dangerous.

                                 

                                I'm using Asus R9 390 Strixs Card

                                I getting good over 100FPS all around, but only when I go into SuperCruise in a Systems with Player/NPC ships my FPS drops to 5-10FPS. SuperCruise Without NPC/Player Ship gets me 30-50 FPS

                                  • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                                    pye

                                    ishmair,

                                     

                                    Sorry you're getting the problem.

                                     

                                    6 months this has been going on. And AMD are losing customers, reputation.

                                     

                                    When a cutting edge game cannot run on hardware that is cabable of running it due to software, then something seriously is wrong, after so much time to fix, or provide beta drivers for us to test it out and provide feedback.

                                     

                                    This is the link to the forum post  at Frontier Developments       Frontier Forums     that is full of unhappy customers. 91 pages so far, at the time of writing this.

                                     

                                    Here you find people who will sympathisewith your problem.

                                  • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                                    crimsonknight3

                                    Im getting a completely poor frame rate in the entire game, EVEN the main menu. I played elite on windows 7 on this laptop which has a 2gb amd gpu in it perfectly fine, perfect frame rate on medium settings... I buy horizons and decide to play elite for the first time since updating to windows 10 and yup, TOTALLY unplayable..... Hope this gets sorted. Ive been updating with the AMD beta drivers and nothing, disabled amd optimized shader caching like suggested, nothing, even tried both 64 bit and 32bit exe's... Nothing.... REALLY P****D off that I wasted money on horizons when I can't even play it now!!!

                                    • Re: Poor Performance in Elite: Dangerous (especially in Supercruise)
                                      pye

                                      Not had problem in supercruise since the HOTfix drivers 16.1 installed.

                                       

                                      (Now I'm off over to the AMD Tri-X R9  Fury Problem thread RE "flickering desktop problem"  Which I see has been going on since August 2015 !

                                      )