AnsweredAssumed Answered

Displayport monitor blank

Question asked by evergrey on Nov 18, 2015
Latest reply on Nov 19, 2015 by amdmatt

I have an XFX R9 290 card with latest non-beta drivers. Two DVI monitors work fine. Have a DVI to displayport adapter, but the video card does not send a signal to that monitor, It enters sleep mode right after I power up the pc.

 

Hook the display port to any of my three monitors and the same thing happens.

Here are mys stem specs

 

Computer

Model : GigaByte

Serial Number : To be fille***********

Chassis : GigaByte Desktop

Mainboard : GigaByte 990FXA-UD3

Serial Number : To be fille***********

BIOS : AMI (OEM) FB 01/22/2013

Total Memory : 32GB DIMM DDR3

 

 

Processors

Processor : AMD FX(tm)-8350 Eight-Core Processor            (4M 8T 4.22GHz, 2.21GHz IMC, 4x 2MB L2, 8MB L3)

Socket/Slot : AM2r2/AM3

 

 

Chipset

Memory Controller : AMD F15 (Orochi) CPU HT Hub 2x 2.61GHz (5.23GHz), 2x 16GB DIMM DDR3 1.34GHz 128-bit

 

 

Memory Module(s)

Memory Module : Corsair CMX16GX3M2A1333C9 8GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-33-10-5)

Memory Module : Corsair CMX16GX3M2A1333C9 8GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-33-10-5)

Memory Module : Corsair CMX16GX3M2A1333C9 8GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-33-10-5)

Memory Module : Corsair CMX16GX3M2A1333C9 8GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-33-10-5)

 

 

Video System

Monitor/Panel : (Standard monitor types) Generic Non-PnP Monitor

Monitor/Panel : Dell Computer DELL E2414H

  (1920x1080, 24.0")

Monitor/Panel : ACI VW246

        (1920x1080, 24.0")

Video Adapter : AMD Radeon R9 200 Series (40CU 2560SP SM5.0 980MHz, 4GB DDR5 5GHz 512-bit, PCIe 3.00 x16)

Video Adapter : AMD Radeon R9 200 Series (40CU 2560SP SM5.0 980MHz, 4GB DDR5 5GHz 512-bit, PCIe 3.00 x16)

Video Adapter : AMD Radeon R9 200 Series (40CU 2560SP SM5.0 980MHz, 4GB DDR5 5GHz 512-bit, PCIe 3.00 x16)

 

 

Graphics Processor

OpenCL GP Processor : AMD Radeon R9 200 Series (2560SP 40C 980MHz, 4GB DDR5 5GHz 512-bit)

Compute Shader Processor : AMD Radeon R9 200 Series (2560SP 40C 980MHz, 4GB DDR5 5GHz 512-bit)

 

 

Storage Devices

Seagate ST3000DM001-9YN166 (3TB, SATA600, 3.5", 7200rpm) : 3TB (F:)

HGST HDN724030ALE640 (3TB, SATA600, 3.5", 7200rpm) : 3TB (K:)

SanDisk SDSSDHII480G (480.1GB, SATA600, 2.5", SSD) : 447GB (C:)

ATAPI   iHAS124   A (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

 

 

Logical Storage Devices

Hard Disk (F:) : 3TB (NTFS) @ Seagate ST3000DM001-9YN166 (3TB, SATA600, 3.5", 7200rpm)

System Reserved : 376MB (NTFS)

Hard Disk (C:) : 447GB (NTFS) @ SanDisk SDSSDHII480G (480.1GB, SATA600, 2.5", SSD)

New Volume (K:) : 3TB (NTFS) @ HGST HDN724030ALE640 (3TB, SATA600, 3.5", 7200rpm)

Optical Drive (E:) : N/A @ ATAPI   iHAS124   A (SATA150, DVD+-RW, CD-RW, 2MB Cache)

 

 

Peripherals

LPC Hub Controller 1 : ATI (AMD) IXP SB600/700/800 SMBUS Controller

LPC Hub Controller 2 : ATI (AMD) SB700/800 LPC host controller

LPC Legacy Controller 1 : ITE IT8728F

Audio Device : Gigabyte IXP SB600 High Definition Audio Controller

Audio Codec : Realtek Semi High Definition Audio

Audio Device : Pine Technology High Definition Audio Controller

Audio Codec : ATI (AMD) HDMI Audio

Serial Port(s) : 1

Disk Controller : Gigabyte SB700/800 SATA Controller [AHCI mode]

Disk Controller : Gigabyte SB700/800 IDE

Disk Controller : Gigabyte 91xx SATA 6G Controller

USB Controller 1 : Gigabyte SB700/800 USB OHCI0 Controller

USB Controller 2 : Gigabyte SB700/800 USB EHCI Controller

USB Controller 3 : Gigabyte SB700/800 USB OHCI0 Controller

USB Controller 4 : Gigabyte SB700/800 USB EHCI Controller

USB Controller 5 : Gigabyte SB700/800 USB OHCI2 Controller

USB Controller 6 : Gigabyte SB700/800 USB OHCI0 Controller

USB Controller 7 : Gigabyte SB700/800 USB EHCI Controller

USB Controller 8 : Gigabyte Etron USB 3.0 Extensible Host Controller

FireWire/1394 Controller 1 : Gigabyte VIA VT6308 1394 OHCI Controller

SMBus/i2c Controller 1 : ATI SB800 SMBus

 

 

Printers and Faxes

Printer : EPSON WF-3640 Series (600x600, Colour)

Printer : SnagIt 9 Printer (600x600, Colour)

Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)

Printer : Microsoft XPS Document Writer (600x600, Colour)

Fax : Microsoft Shared Fax Driver (200x200)

Fax : EPSON PC-FAX driver (203x203)

 

 

Network Services

Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 1Gbps)

Network Adapter : TAP-Windows Adapter V9 (Ethernet, 100Mbps)

 

 

Operating System

Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)

Platform Compliance : x64

Outcomes