AnsweredAssumed Answered

Display Driver Stops Working/Recovers - Crashes Creo contantly

Question asked by plaidgadjo on Nov 18, 2015

Hello, I'm an engineer running Creo 3.0 (PTC). My company ordered this laptop unfortunately with an AMD gaming card in it (always a no-no with engineering software, now I know why). Several times a day I receieve the error "Display driver has stopped working", then it recovers, but it crashes Creo and I loose my work. I have the latest drivers installed. Any ideas? And is there an actual AMD tech support I can contact that will help me (and stand behind their product)?

Thank you!

- Brandon


My system:

Computer: Dell Precision M4800 Laptop

CPU: Intel Core i7-4810MQ @ 2.80GHz

Memory: 8 GB

OS: Windows 7 Professional (64-bit)

Display Adapter: AMD FirePro M5100 FireGLV    Driver Version: 14.502.1005.1002 (2/25/15)