1 Reply Latest reply on Nov 18, 2015 8:06 AM by black_zion

    ATI Mobility Radeon HD 4650 on windows 10 green screen issue for Films & TV app


      I have Dell Inspiron N5010 with ATI Mobility Radeon HD 4650 running Windows 10 Profession Insider Preview Build(th2_release_sec 10586 Professional). I have installed the drivers 'ATI Mobility Radeon HD 4650 Version: 8.970.100.9001 [13-01-2015]' as recommended by https://community.amd.com/docs/DOC-1311.


      The issue I am having is whenever I try to play a video in Films & TV app I get a green screen as shown below:GreenScreenScreenShot.PNG

      I have encountered same problem whenever a video add is played in windows 10 app. There is a latest version of driver : 'ATI Mobility Radeon HD 4650 Version: 15.200.1060.0 [15-07-2015]' as shown in the screenshot below. if I install these new drivers then I do not get the green screen as mentioned above but my resolution is changed to 1024 X 768 from 1366 X 768, and there is no way I can changed it to 1366 X 768.(Display settings shows 1024 X 768 as recommended resolution). Please tell me the fix for these problems if there any exist.