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RMA Process

Question asked by myflightdeck on Nov 16, 2015
Latest reply on Nov 17, 2015 by myflightdeck

I have a Radeon 7950 that I purchased and it is beyond the 30 day return.  It does not work. Black screen with no video feed out of any ports.

I have tried everything I can think of and I am convinced this is a faulty video card.  I am wanting to return it for a new one.

Does anyone know the RMA process with AMD? I have tried through their support on the website but I get no response form their support.

They say a ticket is opened but nothing ever happens and nobody ever responds.

 

Does AMD stand behind their products? If so how do I request and RMA?

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