AnsweredAssumed Answered

atikmdag.sys BSOD fixed, now what..?

Question asked by axima on Nov 8, 2015
Latest reply on May 8, 2017 by greatestprateek

I have a problem.

 

My system got BSOD everytime i was watching videos, web browsing, downloading large files, or sometimes it crashed without doing anything.

This started to happen right after installing AMD Catalyst Drivers 15.7.1 after a clean Windows 10 Install.

 

According to BlueScreenViewer (by Nirsoft) it was atikmdag.sys -file that caused BSOD.

 

I found a solution in couple of forums:

 

[1] Rename atikmdag.sys file to atikmdag.sys.old (in Window's system32 driver folder)

[2] Copy atikmdag.sy_ (found in AMD installation folder) to desktop.

[3] Go to Desktop-folder in cmd.exe and type EXPAND.EXE atikmdag.sy_ atikmdag.sys

[4] Now there's a new file in desktop called atikmdag.sys, and copy it to sytem32/driver -folder

 

I did that and after it I uninstalled AMD Catalyst Install Manager and all AMD Drivers. After reboot I updated graphics drivers using Windows' Device Manager.

 

And now my system works perfectly. Not a single BSOD!

 

After updating drivers using Device Manager I realised that AMD Catalyst Control Center had installed itself to my system. I never clicked install button anywhere.

 

So my question is, can I safely remove AMD Catalyst Control Center? Does that problem come back if I try to update gpu drivers? Is there a noticeable difference using old gpu drivers which I think I currently have. Note that in my application list in Control Panel, it says only AMD Catalyst Control Center (Version 1.00.0000)

 

Specs:

Acer E5-551G-885G

Windows 10 Pro

AMD A8-7100 Radeon R5

AMD Radeon R7 M265

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