Any help would be greatly appreciated.
External or internal ?
What brand and model exactly ?
Does Device Manager report any conflicts or issues ? Check please.
I am assuming that you are not trolling and that you are a BIG AMD fanboy (unlike me ), cause this is an AMD community support site that deals with questions and problems about AMD products/ hardware/ software, right ?
It is an internal drive. Optiarc DVD RW AD-7585H
And no I am not a big fan of AMD, it was just priced right for my needs.
The Device Manager does report a conflict.
According to what I have been able to find out, it was a Sony owned company now out of business.
Any other questions, I'll be happy to answer ASAP.
I just had that problem installing windows 7, but maybe turning off UEFI boot mode and UEFI OpROM help you (in my case it works with Win 8.1)? Or you can try to update this device driver using Windows Device Manager. And have you checked your cables from motherboard to this DVD-ROM?
Because I plug out my DVD-ROM right after installing Win10, I don't wanna use it
backFireX64, I am a big AMD fan (just a little ), and I have a chipset, CPU, GPU and RAM from AMD. And it works perfectly with both OSes (including Linux-based, like Debian and Ubuntu, and Windows, of course). And my thing detect all DVD-ROMs very well. And not only a DVD-ROMs.
I have done most of what you suggested, however I know nothing about UEFI OpROM.
Is there an official firmware update from Dell that you could use ? Try contacting them as well, by opening a support ticket on their site.
Have you tried another sata port or even a port on another storage controller ? You may have a resource conflict with another shared device (though unlikely). Check please.
Try another sata cable as well and make sure it is firmly attached on both ends.
Check out my response further down the thread. It worked straight away for me. Let me know how you get on.
Saw same solution, but as OP hasn't posted system specs, who knows ?.
I found a solution here that worked for me CD/DVD DRIVE NOT DETECTED AFTER UPGRADE TO WINDOWS 10 - HP Support Forum - 5172346
ALWAYS Back up your registry before you go fiddling about with it. Just go to file and export.
Anyway after doing what is suggested below, reboot your computer, when it comes back on you should see your missing drive. It worked for me with my Pioneer Blu ray drive.
08-09-2015 11:07 AM
I had the same problem. This worked to fix my Windows 10 Pro system. Note this mentions 32-bit but did work for my 64 bit Windows 10. This was taken from http://support.hp.com/us-en/document/c03280768
Resolution 5: Create a registry subkeyNote To use this method, you must be logged on to Windows as an administrator. If you need help verifying that you are an administrator, go tohttp://support.microsoft.com/gp/adminImportant Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.To create the registry subkey, follow these steps: Press the Windows logo key + R to open the Run box. (or right-click on windows icon in lower left corner) Type regedit in the Run box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow In the navigation pane, locate the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi Right-click atapi, point to New, then click Key. Type Controller0, and then press Enter. Right-click Controller0, point to New, and then click DWORD(32-bit) Value . Type EnumDevice1, and then press Enter. Right-click EnumDevice1, click Modify.... Type 1 in the Value data box, and then click OK. Exit Registry Editor.
I didn't know that AMD made DVD ROM drives: Which model of AMD DVD ROM drive do you have?
AMD do not make DVD Rom drives.
I don't wanna troll here but... why not ?
Think about it.
A pearlescent red slick external dvd-rom drive that has an illuminated AMD logo on it's glossy surface, that matches the rest of my AMD PC monster build...
... i'd definitely buy that !!!
Pretty much my point. This is an AMD user support website. There is nothing relating to, or caused by, an AMD product, regarding upgrading to Windows 10 or a DVD-ROM drive. It isn't AMD hardware related. More of a Windows support issue, I'd think: The not an AMD DVD-ROM was working up until Windows 10 was installed... The problem is Windows 10 related, not AMD related. Just sayin'.
I'd upgraded to Windows 10 over a month ago on this laptop and, my MS Office 2010 Home and Student Edition got wiped. I couldn't find the box with the serial key, so I could re-activate the demo, (which I assumed was on my computer somewhere), so, I uninstalled it. Couldn't be happier! I have Windows 8.1 running on my N586 laptop anyway: Who needs Windows 10?
Even more off topic but, I think Cortana is a massive invasion of privacy tool and a very likely target for anyone seeking a security vulnerability.
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