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AMD driver crashing while using Unreal Engine 4

Question asked by john_alcatraz on Oct 13, 2015
Latest reply on Oct 21, 2015 by john_alcatraz

Hi AMD,

 

I am an indie game developer and I'm using Unreal Engine 4.

 

There seems to be a bug in the recent drivers for the R9 390 and 290 series which cause the driver to crash while developing with Unreal Engine 4. My GPU is a Radeon R9 390. Many developers are experiencing this problem and after they investigated it, Epic Games (company which creates Unreal Engine 4) told us that the problem is on AMDs side. If I try to run a standalone version of the game I'm currently developing, after 10 to 60 seconds the AMD driver will crash.

 

You can find threads about it in the official Unreal Engine 4 answerhub:

 

https://answers.unrealengine.com/questions/262788/engine-crashes-with-video-drivers-crash-and-reset.html

https://answers.unrealengine.com/questions/284441/amd-r9-380-very-frequent-crashes.

html https://answers.unrealengine.com/questions/259261/why-is-my-amd-driver-crashing.html

 

It also affects Epic's new game "Unreal Tournament": https://forums.unrealtournament.com/showthread.php?19664-video-driver-crashed

 

Epic Games said they have told AMD about the issue and I also filled the driver issue reporting form one or two weeks ago, but still you don't list this bug with the "known issues" of the driver:

 

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

 

There are also two threads about this on the AMD support forums:

 

https://community.amd.com/thread/187240?q=unreal

https://community.amd.com/thread/188737?q=unreal

 

Could you please tell me (and all the others who experience this problem) when this will be fixed? You can surely understand that for me as a developer it's quite bad to experience such a bug constantly, and while I always were quite "pro AMD" after weeks of having this issue without seeing a fix or even having it listed in the known issues I start to get why people prefer Nvidia. I think AMD should try to have a good relationship towards developers. Thanks!

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