3 Replies Latest reply on Jun 23, 2016 4:30 AM by shadowc001

    AMD FirePro M8900 Mobility Pro - black screen

    amd123

      My Dell Precision M6600 laptop (with Win 7 Pro) has been having problems with the AMD FirePro M8900 Mobility Pro Graphics video card.  Several months ago, it stopped working.  The laptop works fine without the driver installed but doesn't go to 1920x1080 resolution.  When I install either the Dell or the AMD video driver for this specific graphics card, the screen varies between going blank and having a strange tiled pattern which is unusable.  I tried a clean reinstall with Win 7 Pro, and as soon as I installed the driver, it's back to the blank screen or tiled problem.  I called Dell tech support, and they said that Ihad to resolve it with AMD.  The BIOS Diagnostics states that there might a memory problem with the graphics card.  In performing a web search, a lot of people are having the same problem.  So, I have a couple questions:

       

      1) Is there a different driver that will work?  (The AMD driver available online doesn't work).

      2) Is this something that AMD can fix?