AnsweredAssumed Answered

R9 390 Back screen after 3-5 minutes in games

Question asked by spark on Sep 29, 2015
Latest reply on Sep 29, 2015 by spark


Just received a brand new R9 390 Nitro and I have issues in games, after 3-5 minutes of game play the monitor goes dark, the system sill works(playing sounds).

I have tried every driver so far, uninstalling the driver from safe mode using DDD software.

I have disabled the windows generic driver installation feature for VGA, and installed the drivers but with no result.

PSU: 750W

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.130828-1532)

           Language: English (Regional Setting: English)

System Manufacturer: To be filled by O.E.M.

       System Model: To be filled by O.E.M.

               BIOS: BIOS Date: 10/01/13 10:01:21 Ver: 04.06.05

          Processor: AMD FX(tm)-8350 Eight-Core Processor            (8 CPUs), ~4.0GHz

             Memory: 8192MB RAM

Available OS Memory: 8092MB RAM

          Page File: 3942MB used, 4164MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11