AnsweredAssumed Answered

video card causes computer to wake from sleep

Question asked by davidarmstrong on Sep 27, 2015
Latest reply on Sep 29, 2015 by goodplay

Good afternoon,

 

My recently built my computer. Upgraded to Windows 10 from 7. Video Card is a AMD Radeon R9 390 series. The computer automatically reboots on shut down and immediately awakens from sleep mode. I took it to a store for diagnosis and (the next day) the clerk said that when you remove the video card, it sleeps/shuts down fine. The problem is the video card. Because without it, again, everything works fine.

 

GIGABYTE Radeon R9 390 GV-R939WF2-8GD (rev. 1.0) 8GB 512-Bit GDDR5 PCI Express 3.0 x16 ATX Video Card - Newegg.com

 

That is what I bought.

 

Solutions I have tried:

- checking wake timers

- checking power settings

- Updating drivers

 

Let me know. Thanks!

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