1 Reply Latest reply on Sep 29, 2015 11:34 PM by goodplay

    video card causes computer to wake from sleep

    davidarmstrong

      Good afternoon,

       

      My recently built my computer. Upgraded to Windows 10 from 7. Video Card is a AMD Radeon R9 390 series. The computer automatically reboots on shut down and immediately awakens from sleep mode. I took it to a store for diagnosis and (the next day) the clerk said that when you remove the video card, it sleeps/shuts down fine. The problem is the video card. Because without it, again, everything works fine.

       

      GIGABYTE Radeon R9 390 GV-R939WF2-8GD (rev. 1.0) 8GB 512-Bit GDDR5 PCI Express 3.0 x16 ATX Video Card - Newegg.com

       

      That is what I bought.

       

      Solutions I have tried:

      - checking wake timers

      - checking power settings

      - Updating drivers

       

      Let me know. Thanks!