1 Reply Latest reply on Sep 25, 2015 9:02 AM by kingfish

    a problem with your video hardware caused windows to stop working correctly

    arichards@centurylink.net

      Computer crashed due to video hardware

        • Re: a problem with your video hardware caused windows to stop working correctly
          kingfish

          In order to get any meaningful support for your issue, the following information is requested:

          Please do not post any DXdialog or links to a image.

          Please post in an appropriate forum.

           

           

          LAPTOPS:

           

           

          Laptop manufacturer

          Laptop exact model number

          Operating system? Is this the original OS?

          Processor

          Graphics chip (card)

          Switchable graphics? (AMD + Intel or AMD + AMD)

          When did this issue first appear?

          What steps have you taken to correct the issue?

          Have you searched Windows Update for relevant 'optional'updates?

           

           

           

           

           

           

          DESKTOPS:

           

           

          Operating system

          Processor

          Graphics card(s) ( exact card..not the series)

          Overclocking?

          Power Supply ( wattage,manufacturer, and model number )

          Have you checked for a Motherboard bios update?

          Windows Update current? 'Optional' updates installed?

          When did the issue first appear?

          Steps you have taken to correct the issue