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I installed a brand new R9 380 Gaming 4G on my Asus Z-97A motherboard.  After install, neither the Bios nor the Windows 8.1 Operating system will detect the card.  ADC

Question asked by boutinb on Sep 21, 2015

I installed a brand new MSI R9 380 Gaming 4G on my Asus Z-97A motherboard.  After install, neither the Bios nor the Windows 8.1 operating system will detect the card. 

 

The only way to use this computer is by working it with the built in graphics card.  Has anyone ever encountered a similar issue?

 

OS windows 8.1 64bits

Asus Z-97A Intel chipset Mobo

EVGA supernova NEX750B  power supply

Intel I5-4690K 3.5GHZ processor

16GB DDR3 Ram

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