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Driver install fails with "Driver Install: Windows® version does not support this operation"

Question asked by zephrix on Sep 19, 2015

I got the following error when trying to update the ATI FirePro M7820.  This is using the automated update utility or manually downloading and installed

 

Catalyst™ Install Manager
Installation Report
09/19/15 10:58:06

 

Hardware information
NameATI FirePro M7820 (FireGL)
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x68a0
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x12ef
Subsystem vendor ID0x1028
Other hardware
Existing packages
AMD Catalyst Install Manager
HDMI Audio Driver
AMD Accelerated Video Transcoding
AMD FirePro Control Center
Packages for install
AMD Display Driver
Final Status:Fail
Version of Item:15.200.1062.1004
Size:90 Mbytes
HDMI Audio Driver
Final Status:Fail
Version of Item:7.12.0.7722
Size:1 Mbytes
AMD Drag and Drop Transcoding
Final Status:Success
Version of Item:2.00.0000
Size:1 Mbytes
AMD FirePro Control Center
Final Status:Success
Version of Item:2015.0804.21.41908
Size:150 Mbytes
AMD Catalyst Install Manager
Final Status:Success
Version of Item:8.0.916.0
Size:20 Mbytes
AMD Gaming Evolved App
Final Status:Success
Version of Item:2.11.000
Size:49 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0xaa58
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xaa58
Subsystem vendor ID0x1028

Error messages
Driver Install: Windows® version does not support this operation
Driver Install: Windows® version does not support this operation
Driver Install: Windows® version does not support this operation
Driver Install: Windows® version does not support this operation

Outcomes