AnsweredAssumed Answered

Windows 10, random restarts.

Question asked by jeffvdyke on Sep 15, 2015
Latest reply on Sep 15, 2015 by playsbothsides

Hello, I am having a problem with my computer randomly shutting down and turning back on. It acts as if the power was turned off and on really quick. I have been having this problem ever since I upgraded from Windows 7 64-bit to Windows 10 64-bit, I got in contact with Microsoft and they checked the event logs and I get "bugcheck ID 0x00000124" when the computer crashes and was told the ID has something to do with the CPU. I have tried looking this up and doing everything I can to fix it, such as update drivers, reinstall Windows, etc. If anyone has any idea how I could possibly fix this it would be very nice. Thank you.


System specs:

Windows 10 64-bit


Motherboard - Gigabyte: GA-78LMT-USB3 Rev 4.1

BIOS Award Modular BIOS v6.00PG

AMD FX-6300 3.5Ghz

GTX 750Ti