2 Replies Latest reply on Sep 12, 2016 4:17 AM by kisushi

    Freeze/black screen while installing AMD driver


      So I bought a new PC this week with the following configuration:


      Intel Core i5-6600K / 3.5 GHz - 6 MB cache

      Gigabyte GA-Z170XP-SLI - ATX

      Scythe Mugen 4 PCGH

      Crucial BX100 - Solid state drive - 250 GB

      MSI Radeon R9 390 Gaming 8G

      TP-LINK TL-WDN4800 450Mbps Wireless N Dual Band

      CoolerMaster V550 Semi-Modular

      Corsair Vengeance LPX -- 8 GB


      Installed W8.1 Pro on it, but now I cant seem to install the AMD driver. Everytime I install it shows a black screen and freezes when its going to change my resolution (Detecting the hardware?) during installation of the driver. This is on a clean W8.1 installation. When this happens I cant do anything, I have to force the computer to shutdown and when I restart the computer CCC is installed in my program list, but I cant access the CCC anywhere. And in device manager it still says Microsoft Basic Display-adapter.


      Tried installing the following driver versions:

      The one I got delivered with the graphics card (MSI CD)




      I've already tried running DDU but that doesnt seem really logic as it is a clean windows installation..

      I just cant seem to install any driver as it freezes during the installation..


      Any suggestions, help, solutions?