AnsweredAssumed Answered

black screen to blank

Question asked by ihaveaproblem on Sep 10, 2015
Latest reply on Sep 10, 2015 by ihaveaproblem

During the download of my video drivers the screen goes black with a couple green bars, then my tv doesnt detect my pc. Whenever I reset the computer, I get the windows logo and then the black screen with a couple green bars, then my tv no longer detects my pc. I tried many things yet nothing seems to be working. The only time I can download the drivers is when I download them in safe mode, which still results in my pc not being detected whenever i boot up in normal mode. I tried updating my BIOS, but that results in ablack screen when it resets after downloading and then goes back to the previous version after I reset it again. Ive used the autodetect utility and ive downloaded it manually and I downloaded it by clicking the microsoft display adapter and clicking manual download. im at a loss of what to do.

Windows 8.1 64bit

Intel pentium cpu 3.2ghz

Asrock h97m pro4 motherboardAmd radeon r9 290

Evga supernova 750b2

Ballistix 2-4gb sport

Western digital caviar blue

Please help if you can if you need more info then feel free to ask.

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