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Catalyst Control Center not working Windows Server 2012 R2

Question asked by davidr on Sep 4, 2015

I recently purchased some server-grade components to replace a broken motherboard, and I was planning on using the server as a dual-purpose HTPC and Hyper-V server, so I installed Windows Server 2012 R2. Unfortunately, I have not been able to get the AMD High Definition Audio Device driver to work with my XFX Radeon R7 240 R7-240A-CLF2 video card. The device just shows up as "Unknown device" in Device manager and it refuses to install the HDMI audio driver even if I point directly at it. If I try to auto-detect the driver on the Unknown device, it detects it as a "High Definition Audio Device" and gives an installation error and says the driver installation file for this device is missing a necessary entry.

 

Furthermore, Catalyst Control Center refuses to run on the machine. The ACEEventLog includes the following error whenever I attempt to start the program.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 

- <System>

 

<Provider Name="ACEEventLogSource" />

 

<EventID Qualifiers="0">0</EventID>

 

<Level>4</Level>

 

<Task>0</Task>

 

<Keywords>0x80000000000000</Keywords>

 

<TimeCreated SystemTime="2015-09-04T05:19:52.000000000Z" />

 

<EventRecordID>91</EventRecordID>

 

<Channel>ACEEventLog</Channel>

 

<Computer>HTPC</Computer>

 

<Security />

 

</System>

+ <EventData>

 

<Data>0000000001: 2015-09-03 22:19:52:454 Exception: No value exists with that name. Exception Called by: ATI.ACE.CLI.Implementation.CLI::StartSplash processID:03752 threadID:(1 ) domainName:(CLI.exe ) assemblyName:(CLI.Implementation, Version=4.5.0.0, Culture=neutral, PublicKeyToken=90ba9c70f846762e) ************************************************************************************************************************</Data>

 

</EventData>

</Event>

 

The driver installed fine when I tried it on Windows 8.1. Any ideas of how to get this to work?

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