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RSOD - Crossfire with Catalyst / Crimson drivers on select games/applications on Windows 10 x64

Question asked by nospheratu on Aug 29, 2015
Latest reply on Oct 19, 2016 by nospheratu

TL;DR: Red Screen of Death occurs immediately when 3Dmark, Crysis 3, Metro Last Light, Grid Autosport, Project Cars and Alien Isolation launch into fullscreen mode when Crossfire is enabled and running the 15.7, 15.7.1, 15.7.1 Hotfix1, 15.7.1 Hotfix2 and 15.8 beta drivers. If I create a custom profile for Metro Last Light with AFR Friendly Crossfire Mode, Metro Last Light does not BSOD/RSOD on startup and plays without issue. Crysis 3 works with an AFR Friendly Crossfile Profile as well with no BSOD/RSOD but certain textures are dark. 3Dmark also works with an AFR Friendly profile. The BSOD/RSOD does not occur when playing the following games Thief(2014), Sniper Elite 3, Tomb Raider(2013), Mortal Kombat X and Unreal Tournament 3 (both cards confirmed working flawlessly in Crossfire by using "Show AMD CrossireX status Icon" from the Catalyst System tray icon). These Crossfire RSOD's do not occur at all when running the 15.6 beta's for Windows 8.1.

TL;DR

 

On Windows 10 Pro x64, when I start select 3D applications/games with 7970M Crossfire enabled and the application/game launches to fullscreen mode from the Windows desktop, my laptop immediately crashes with a blank red screen of death (RSOD) and then reboots after Windows has completed creating the dump file. Usually there is a millisecond of what looks like corrupted textures before the blank red screen comes up.

 

- Only occurs when Crossfire is enabled with drivers 15.7, 15.7.1, 15.7.1 Hotfix1, 15.7.1 Hotfix2 and 15.8 beta.

- Does not occur with 15.6 beta for Windows 8.1 x64 (14.502.1014.1001)

- If I create a custom profile for Metro Last Light with AFR Friendly Crossfire Mode, Metro Last Light does not BSOD/RSOD on startup and plays without issue. Crysis 3 works with an AFR Friendly Crossfile Profile as well with no BSOD/RSOD but certain textures are dark. 3Dmark also works with an AFR Friendly profile. I have not tested the other games with the different Crossfire Modes.

- These BSOD/RSOD's occur on the following applications that I am able to test with 3Dmark Firestrike, Crysis 3, Metro Last Light, Grid Autosport, Project Cars and Alien Isolation.

- The BSOD/RSOD does not occur when playing the following games Thief(2014), Sniper Elite 3, Tomb Raider(2013), Mortal Kombat X and Unreal Tournament 3 (both cards confirmed working flawlessly in Crossfire by using "Show AMD CrossireX status Icon" from the Catalyst System tray icon).

- The BSOD/RSOD does not occur when Crossfire is disabled or if the application/game is run in window mode.

 

I have tested each graphic card independantly in the first pci-express slot and I receive no errors. I have also tried another crossfire cable to rule out that as a possible cause but since I dont receive the error with 15.6 Beta's and I'm able to workaround the error in Metro Last Light and Crysis 3 with a custom Crossfire profile using AFR, I dont think its hardware related.

 

My hardware is not overclocked. I have stress tested my RAM using Memtest at boot for 11 passes, my CPU using Prime95 for 12 hours with the blend setting and GPU's using 15.6 beta's for Windows 8.1 with 3Dmark's "Run Primary Test's" which runs all tests including their demo's consecutively. No errors occured in any of these tests.

As I mentioned the RSOD does not occur after a period of time when gaming, it occurs immediately when select applications/games launch into fullscreen mode when Crossfire is enabled and running the 15.7, 15.7.1, 15.7.1 Hotfix1 and 15.7.1 Hotfix2 drivers. I do not have an integrated GPU, the 7970M's are dedicated cards in my machine.

 

Please find Windows 10 memory dumps at the link below. It includes minidumps as well as full memory dumps, hence the size. I have used WinRAR to compress the files using RAR5 in order to reduce the file size from 19GB to 2GB.

 

https://drive.google.com/file/d/0B8IDXugAxTo-QkJvR2N6Z0lOejA/view?usp=sharing

MD5: CDAF44E9EF2CF8533D0B2B87CEBAAA6A

 

I'm sure you will be able to retrieve some of my system specifications from the Windows dump files but I have included it below in the interests of being thorough.

 

Alienware M17X R2

CPU: Intel Core i7 920XM

RAM: 2 x 4GB Samsung DDR3

GPU: 2 x Clevo AMD Radeon 7970M

HDD: 256GB Samsung 830 Series SSD

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