AnsweredAssumed Answered

dvd cannot be decoded

Question asked by ajw6381 on Aug 27, 2015

I have AMD A6-3420M with a display adapter AMD Radeon HD 6520G. Since upgrading to windows 10 64bit, I have had trouble playing video. I am unable to play MP4 or dvd, however AVI files will play. I have figured out that it is the new drivers that cause this issue. I installed the beta driver version 14.502.1014.1001 and this fixes my problem, I can play any video file. My problem is that windows 10 wants to continuously update my drivers to the latest and it breaks the video playback ability. Is there a fix for the new drivers? or do I need to roll back to the previous driver every time I want to play a video?