AnsweredAssumed Answered

radeon r9 290 computer turns off

Question asked by on Aug 26, 2015
Latest reply on Aug 27, 2015 by amdmatt

I just purchased this card and have had nothing but problems with it. First off I went straight to and downloaded the latest drivers the first day I got this. the problem occurs kind of randomly but generally with about 30 - 40 minutes of gameplay either I'm just standing sill not moving or if I'm playing and having a heavy load on the card my computer will turn off (no blue screen or anything it just turns off) I thought maybe it was over heating (overheating? did I just spend $300 on a card that can't handle its own heat for less than an hour of game play?) I thought that maybe turning down all the graphics would help but it did not it still crashes whenever something big happens. the average temp I'm getting while playing is only around 65-70 C before it crashes. Is there something that I can do to fix this