AnsweredAssumed Answered

Unable to detect dual monitors

Question asked by jaddison on Aug 24, 2015
Latest reply on Aug 24, 2015 by Thanny

Hello -

 

I have an AMD Radeon HD7900 series card, running on a Windows 7 64-bit system. I recently performed a series of Windows updates, as well as an update to the AMD Catalyst version 15.7.1.

 

Prior to the updates, I had a pair of Acer Touchscreen monitors set up for an extended desktop using DVI. After the updates, I can't get the second monitor to even be detected by Windows or the AMD Catalyst software. I have tried uninstalling AMD Catalyst 15.7.1 and replacing it with an earlier version (both 12 and 14), but that didn't work.

 

I'm a bit of a neophyte at advanced PC tech issues, so I'd appreciate any suggestions for how to get my 2 touchscreen monitors to work again.

 

Thanks,
Jason

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